SIDNEY

W.

DAWMNS

***

Mather

Street

Unit

**

Hamden,

CT

203-***-****

Objective

To

obtain

a

position

within

a

corporation

that

will

enable

me

to

utilize my

talent

and

skills

already

acquired,

in

human

resources

with

expertise

in

counseling, coaching

/mentoring

and

group

facilitation

that

will

allow

me

to

learn

and

grow

with

the

company.

Education

STONE

SCHOOL

OF

BUSINESS,

Certifcation

Program

January

1983

Courses

Included: Principle

of

Banking,

Consumer

Lending,

Adminisadon,

&

Supervision

Career

History Exela Technologies

—

Meriden,

CT April2008:

Presehi

Customer

Service/Mai4

Xerox

Associate

Receiving

all

mail/packages,

computer

software,

I-phones,

printer

equipment

for

customers

Sends

out e-mails/Q-messages

to

each

AT&T

end users

Maintain the

daily

fmctions

of

the

printers,

clearing

jam issues,

&

installing

toner

product

Assisting

printer-to-computer

set

up for

customers requesting

assistance

Bayer

Health

Care—

West

Haven,

CT

2006-April 2008

Mail

Service

Representative

•

Focus eforts

on

addressing

the

needs

in

internal

customers

•

Facilitate the

processing

of

outgoing

mail,

packaging,

copying,

collating

&

shipping

•

Work

in

collaboration

with

outside

couriers

—

FedEx,

UPS

&

DHL

Established

expertise

with

automated

mail &

tracking system

•

assist

management

with workfow

&

productivity

improvement

to maxiimze

service

levels

to

internal

departments

References

will

be

finlished

upon

request

Contact this candidate