Customer Service Sales Associate
Resume:
Hello
I’m Jacolbi Blaylock
Lithonia, Ga 30058
*******.********.*@*****.***
Skills
-ability to prioritize and manage conflicting demands
-perseverance
-Creative flair
-Good verbal communication skills
-Patient outlook
Experience
Aug 2019- Jan 2020
Pretty please Inc., Decatur, Ga- Sales associate/ Customer service associate
●Receive inventory
●Answer phones for telephone orders
●Take in customer concerns and find a solution.
Mar 2020 - Dec 2020
Harding Co, Augusta, Ga- Customer service rep
●Answer incoming calls
●Address customer concerns
●Instruct and Receive payments over the phone
●Guide customers through an online order
May 2021- July 2021
Prime Communications, Decatur, Ga - RSC
●Greet customers soon as they walk in
●evaluate customers account
●receive inventory for the day
●keep the store neat.
●
Nov 2021-Feb 2022
Trugreen, Atlanta, Ga- Customer service rep
●Answers inbound customer service calls, responds to customer emails and surveys.
●Resolves customer service concerns to determine the root cause of the concern.
●Upsells services to existing customers based on customer needs.
●May perform outbound calls to internal and external customers to schedule applications and/or service calls.
Education- Tucker HS College Name Location -
Georgia State University : August 2020-December 2020
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