Administrative Assistant Service Representative

Susie Lewis

****************@*****.*** cell 615-***-****

SKILLS

● Knowledge with Salesforce, NOP Commerce, Ecometry, Kronos, Microsoft Office, Word, Excel, PowerPoint, Teams, Outlook

● Maintaining budgets and processing payroll using ADP, knowledge with some tax forms and employee benefits, troubleshooting problems with office equipment. technical problems internally and externally

● Organizational materials and files for classrooms and office, maintaining a quiet home office to be able to work remotely

● Leadership with training new hires by reviewing Human Resource expectations and organizing paperwork

EXPERIENCE

Cokesbury/ United Methodist Publishing House

810 12th Avenue South, Nashville, TN 37203

Resource Sales Consultant

November 2020 - Present

Outbound sales calls to existing customers promoting products and services such as Curriculum and Religious materials for churches.

Customer Service Representative

July 2019 - November 2020

Inbound phone calls from customers wanting church curriculum and books, processing orders, responding to inquiries, resolving complaints and IT issues with the website, and educating the customer on products and services available.

Sumner County Schools, Merrol Hyde Magnet School

695 East Main Street, Gallatin TN 37066

Teacher Assistant

August 2016 - May 2019

Assist with supporting teachers, staff, students, and parents to help maintain a safe educational environment for students in the classrooms.

Stay at Home Mom 2009- 2016

Left my job in 2009 to relocate with my husband. At which time I decided to spend my time raising a family and getting involved in supporting the local community. I was involved in the local MOPS International group, SHAM Meetup group, Neighborhood Committees. I was also involved in leadership with children’s consignment sales. Subbing for my kids preschool, and getting involved with my kids overall social, emotional, and educational needs. John Q Hammons Holiday Inn University Plaza Hotel

1021 Wilkinson Trace, Bowling Green KY 42103

Human Resource Administrative Assistant

September 2003 - April 2009

Supported the management team with training new hires, employees, payroll, maintaining a budget for office supplies, and quarterly audits.

Vanderbilt University

2201 West End Avenue, Nashville TN 37235

Temporary Services

October 2000 - August 2001

Temporary office Support to departments at Vanderbilt Medical Center and Peabody Campus John F Kennedy Center ~Program Assistant

August 2001 - July 2003

Assisted in preparing Lectures and programs by coordinated travel agendas and arrangements for guest speakers. Assisted with the organization of federally funded grant proposals. EDUCATION

Clarion University of Pennsylvania, Clarion, PA 1994-1999 Bachelors of Arts in Sociology

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