Machine Operator Csr
Resume:
Kesha Barnett-Charles
EXPERIENCE:
CSR/Contact Tracer
Reschedule, schedule, and cancel doctor appointments for veterans and for clients to get the COVID vaccine
Provide accurate and satisfactory answers to client’s questions
Inform clients of their exposure to COVID 19
De-escalate situations involving dissatisfied clients and veterans, offering support and assistance
Conduct interviews, collect and record exposure information
US Farathane 2/2018-5/2019
Machine Operator/Quality Auditor
Checked and pack parts
Maintained and organized area
Label application and record hourly scarp
Caring Hearts Inc. 2/2015-4/2017
Payroll/Tracking Clerk
Check visits made by 50-100 employees and field staff
Enter employee hours and information into the Paychex system
Resolve payroll discrepancies for billing
7th Street Casino 9/2014-2/2015
Player’s Club Representative
Track/issue player cards to new and existing guests
Meet and greet customers upon their arrival
Redeem points for prizes at the guest’s request
H&R Block 9/2010-5/2011
Payroll Bookkeeper
Monitor, review, approve and reject electronic exceptions on a daily basis
Complete, review and process all prior pay period end approvals/adjustments
Enter/revise associate hours/labor codes for 100-500 employees in the Peoplesoft system
Assist with hiring, transferring and terminating field associates
SMX 7/2009-9/2009
Production Worker
Load and unload soap on/off assembly line
Clean area when necessary
AMC Theatres 7/2000-6/2009
Senior Payroll Administrator
Enter payroll/garnishment information into the Oracle system for 500-1500 associates
Print/seal payroll and garnishment checks
Send out correspondence letters to creditors
SOFTWARE:
Microsoft Office Software (Excel & Windows), Peoplesoft, Paychex, ADP, Oracle
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