Active Directory Technical Supervisor

Mac Charles

Chester Duran

To apply for a position where I can give

contribution and be part into the further

growth of your company by means of using

my communication skills and knowledge in

the field of Information Technology.

**********************@*****.***

+1 904 -238-9474

Nochaway dr Jacksonville FL 32092

18 March, 1991

2) System Administrator 09/2017 – 11/2020

Gulfcrafts Co. W.L.L New Industrial Area, Zone 81 St. 9, Doha Qatar Advertisement Company build Signage, high-end Awards & Gifts. Web: gulfcrafts.net

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Maintaining Server's in Windows, Linux Flatform and update services Perform Data backup and Disaster recovery

Managing Network Infrastructure (Lan/Wan SAN, DNS, Switches, VLANS Router, Firewall, VPN, Printers, Pabx, CCTV's, Biometric.)

• Taking care of the growing traffic of ERP system MySQL

• Email & Web hosting Administration (O365, Azure AD, Sharepoint, yahoo smallbusiness, Cpanel, Godaddy, exhange)

• Resolving software and hardware faults operations.

• End-user Support. Documenting all windows updates, auditing all IT assets includes subscription and Licenses. Contact: Mary Grace Lorbes - Talent Management Head ***************@*****.*** +974-********

08/2015 – 08/2017

Malate, Manila PH

TECHNOKids Philippines is a premier computer curriculum service provider in the country.

• Provide Technical/End User Support on client.

• Installing system server and core components.

• Managing policies on client network infrastructure

• Manage and implementing Policies on client server

• Installing and upgrading Software & hardware

• Installing and maintain Security System Equipment, Access control and other Electronic Device CCTV's, Biometric, RFID, POS, Projectors, Voip.

• Backup Data and Email

Contact: Janino Garcia - Technical Supervisor – +639********* 4) I.T. Officer Xentro Mall, Calapan City Or. Mindoro InterPC

Computer services, equipment and distributor

• Managing team.

• Isolate & troubleshoot Client concern regards in hardware and software issues in Desktop or

Laptop, mobile devices, printer/scanner/copiers,

audio visual equipment, and other desktop related

equipment

• Perform field support to costumer

• Perform configure and troubleshooting network

• Assemble or upgrading computer machine.

• Responsible of incoming and ongoing sales item

• Perform daily task report and inventory.

WORK EXPERIENCE

1) System and Security Management

Collabera: Continental Ayala Avenue Makati City Ph 08/2021 – Present

Engineering Solution, Supporting Client with Networking, Managing Software and Deliver full cycle of IT Industry

• Provide 3rd level support for System and Security Management in accordance with the worldwide competence centers as well as the worldwide IT management.

• Acts and assists all locations/regions globally in a "follow the sun" manner. Manage and monitor infrastructure for the System and Security Services worldwide

• Support Ivanti Landesk module: Inventory Manager, Patching, Software Distribution Remote & Reporting

• Support McAfee ePO 5.10 Security Management covered ENS & VSE, DLP, Application Control, all threat events.

• Resolve Local IT's request in Ticketing System (BMC Helix)

• Manage Active Directory, O365 Manage documentation Contact: Donna Ureta - Program Manager

*****.*****@*********.*** +639*********

07/2012 – 06/2015

EDUCATION

Batangas State University, Bachelor of

Industrial Technology

Major in Computer Engineering

(2007 – 2011)

TRAININGS & SEMINARS

Intecomputer Tech International Corp

(04/2011 – 09/2011)

Assembly and Installation Computer Software/Hardware SIDC Main Office - M.I.S. Dept.

(11/2011 – 05/2012)

Technical Support and Maintain Computer System

Invetive Media - Window Server 2012

(09/2017)

Configuring Servers and Active Directory

SONICWALL - New Product Update

(07/2018)

Conduct Actual Presentation and Discussion

MNET - CCNA 201-301 And Linux System

Administration

(03/2020)

Router and Switching

UDEMY - VMware vSphere ESXi

and VCenter Administration

(11/2021)

UDEMY - Window Powershell 7

(11/2021)

https://collabera.ph/ https://www.continental.com/en/ https://gulfcrafts.net/

3) IT Engineer https://technokids.ph/

Forthworhinc, PCMed-Technokids

Contact this candidate