Ashutosh Ojha

Cell No-

+91-890*******

+91-637*******

Mailing Address

C/O: Mr. Akula Charan

Ojha AT/ PO: Bidharpur

VIA- Gondia

Dist.-Dhenkanal,

Odisha, PIN- 759016.

E-mails- adqlmz@r.postjobfree.com

CAREER OBJECTIVE

Looking forward for a challenging and significant career, to working Professional Environment where I can enrich my skills and work towards the Organizational goals JOB DESCRIPTION:

As a Desktop Support Engineer my role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and Upgrading all hardware and equipment (including but not limited to PC, terminals, Printers and scanners) to ensure optimal workstation performance and also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate fashion and always try to meet the service level agreement (SLA) with client. Roles and responsibility:

System/Application/Network Support:

• Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003/2008.

• Interact with numerous computer platforms in a multi layered client server Environment.

• Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers, and administrative systems.

• Diagnose and quickly resolve a wide range of Windows applications and Networking problems to help minimize downtime.

• Troubleshooting network connectivity in a LAN/WAN environment.

• When the restoration is beyond the scope of the Desktop Support Administrator Will escalate the issue/problem to proper tier 3 support team member.

• Troubleshoot System and network related issue.

• Marinating server and health checkup.

• Provide software solutions as per as client request.

• Develop trends by monitoring and analyzing incoming calls, problems and support Requests

Work Experience:-

• Currently Working in Visiontek Consultancy Services Pvt.Ltd as a System Administrator.

• 1 year of working experience Jindal steel & power LTD as a desktop support Engg L2

• 2.3 years of working experience as Desktop Support in DG Micropronix Pvt.Ltd Engg L2.

• 6 years of working experience in Rourkela Steel Plant IT Eng. Experience in Biometric attendance-

• User Creation, Daily,Weekly & Monthly Attendance & Performance report generate, User Daily Data Backup.

TECHNICAL SKILLS:

Hardware Skill:

• Troubleshooting & maintenance of PC, Printers,Ups

• Fault finding & trouble shooting of Hardware parts of Computer

• Installation of Operating Systems Win98, Win XP, Win NT, Win 2000, Win 2003, Win-7. Win-8, Win-10 etc.

• Configuration & Troubleshot of Printer, Modem, Scanner. Networking Skill:

• Installation & configuration of LAN (Win NT, Win 2000,win 2003)

• Trouble shooting the networking related problems. Internet connection & sharing

• Setting of small & medium sized networks with bus & star topology

• Cabling & crimping for systems, hubs, switches & routers

• Network devices Repeater, Hub, and Switches & Routers etc.

• Topologies, Media Access methods

• TCP/IP services, IP addressing & sub netting

• DHCP, DNS, WINS, IIS etc. installation & configuration Administration in Windows Server

• Installing, configuring & administering Windows Server. Creating User Accounts, Configuring User Profiles, Creating local and Global Groups, Managing Account and Domain Controller.

• Sharing Folders, Planning and Assigning NTFS Permissions. System Policies and, Hardware Profiles, Hard Disk Configuration for Fault Tolerance, Disk Mirroring and

• Backup the Data using BACKUP Devices, Networking using TCP/IP and Related Services like DHCP, DNS, WINS, RAS (Remote Access Services) And Printing in Windows Server, Implementing Windows Terminal Services by Installing Terminal Services, Terminal services Clients &Connecting to Terminal Server

Educational Qualification:

• Bachelor of Arts (+3) from Mahima Maha Vidyalaya Joranda Affiliated to Utkal University

• Higher Secondary (12th) from CHSE Orissa, on 2004

• H.S.C from Board of Secondary Education, Orissa on 2002. Technical Qualification:

• Completed Diploma Course in Computer Hardware & Networking CCNA and MCSA from IIS Bhubaneswar

• Completed System Engineering Program from Ministry of Micro, Small and Medium Enterprises Government ministry (MSME)

Global Certification:

• Microsoft Certified System Administrator (MCSA). MCP ID – 6133254 ITIL Certification:

• ITIL certification by TATA Consultancy Services Limited PERSONAL DETAILS

Name Ashutosh Ojha

Father’s Name Akula Charan Ojha

Date of Birth 4

th

July 1987

Languages Known English, Hindi, and Oriya.

Marital Status Married

DECLARATION:

I hereby declare, that all the above given information are true to the best of my knowledge.

Place: Dhenkanal Signature

Ashutosh Ojha

Contact this candidate