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Administrative Service Customer

Location:
Mission, TX
Posted:
March 26, 2022

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Resume:

SILVIANO MARQUEZ III

P.O. Box ****

Mission, Texas 78573

956-***-****

********.****@*****.***

Objective

Financial & Administrative Service Specialist +2 years of experience with background as Customer Service and Mail Clerk certified as Office Specialist. Experience

Financial & Administrative Service Specialist

Costep McAllen, TX. June 2016 – March 2018

Financial records and processing-Reports generation and analysis - File/records maintenance

-Accounts Payable - Accounts Receivable – Reconciles bank accounts for multiple companies – Answering Company’s telephone system – Reconciles daily cash deposits from Servicer/Sub Servicer - Monthly reconciliation for student loan Portfolio –Greeting visitors –Assists clients. Customer Service

Costep McAllen, TX. April 2009 – May 2016

Requesting payment – providing assistance – provide daily reports to Supervisor – assist pick up of daily mail from the U.S. Post Office – Assists borrowers in addressing delinquency – Perform Default Prevention activities by initiating Telephone Calls and correspondence on delinquent borrowers.

Mail Clerk

Costep McAllen, TX July 1998 – March 2009

Pickup mail at U.S. Post Office – sort log in mail- distribute pieces in a safe, accurate, and timely manner – prepare of out, going mail, packages, and special deliveries – folding, stuffing, sealing, metering, packaging, delivering to the Post Office- arranging for pick up by courier or express deliverer as requested.

Salesman

L&F Distributors McAllen, TX April 2018 – Aug 2020 Beer Salesman to 61 assigned store accounts, daily store visits, making sure products were well displayed and stocked and delivered in a timely manner as well as taking orders every day, making sure pricing was updated, introducing new products and always assisting clients with good customer service.

Customer Service

Manpower Jan.11, 2021 - Present

Customer Service answer incoming calls and assist claimants filing there unemployment benefits for the state of Arkansas.

Education

Certificate

South Texas Vocational Technical Institute McAllen, TX 1997



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