Security Officer Customer Service
Resume:
Sarah C Rodriguez
Lovington, NM **260
Phone: 575-***-****
Email: ****************@*****.***
Objective
Intent to secure a responsible career opportunity to fully utilize my training and skills as a leader in a productive, efficient, safe, and profitable manner for the enhancement of the company. Ability Summary
Active listener
Bilingual
Communication
Leadership
Management Skills
Problem solving
Employment History
Security Officer
08/2021 - Current Securitas-Abuquerque Nm 2201 San Pedro Dr NE, Albuquerque, NM Secure premises and personnel by patrolling property; inspecting buildings, equipment, and access points; permitting entry
Obtain help by sounding alarms
Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers
Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures
Maintain organization's stability and reputation by complying with legal requirements Ensure the security, safety, and well-being of all personnel, visitors, and the premises Provide excellent customer service
Adhere to all company service and operating standards Remain in compliance with local, state, and federal regulations Respond to emergency situations to provide necessary assistance to employees and customers Protect the company's assets relative to theft, assault, fire, and other safety issues Follow procedures for various initiatives, including fire prevention and patrolling premises regularly Report suspicious activity, criminal behavior, and security breaches Forklift Driver
01/2019 - 08/2020 Home Depot 900 W Joe Harvey Blvd, Hobbs, NM Maneuvering forklifts safely in busy industrial environments Safely stacking and unstacking large quantities of goods onto shelves or pallets Moving goods from storage areas to loading areas for transport Unloading deliveries and safely relocating the goods to their designated storage areas Ensuring that forklift driving areas are free from spills or obstructions Regularly checking forklift equipment for faults or damages Using industrial plastic wraps and wooden pallets to safely stack and package goods for transport Keeping up to date on health and safety requirements and forklift operating procedures Consolidating partial pallets for incoming goods
Maintenance and Repair Workers, General
09/2018 - 10/2019 Lowe's Home Improvement 1510 Joe Harvey Blvd, Hobbs, NM Provide polite, friendly interactions with all guests and co-workers. Maintain a floor scrubber and buffer.
Maintain cleanliness & sanitation of the floors throughout the store. Clean up spills, sweep, and mop as needed.
Maintain a neat and safe work area to allow guests to shop without agitation. Maintain and organize floor chemicals and supplies. Vacuum, steam clean, or shampoo carpeted areas or rugs throughout the store. Ability to strip, seal, and wax floors as needed.
Maintain sanitation standards on the sales floor and in the backroom area. View Less
Shift Manager
08/2012 - 12/2018 Mcdonalds Lovington, NM
Ensured quality of food and service through effec ve people and management skills. Effec vely handled labor and food targets to meet company goals. Resolved customer complaints and ini ated correc ons to make sure conflicts were properly handled and customers were happy.
Learned and trained employees on new policies and products that were implemented at me of employment.
Hired new employees and followed up on their progress. Responsible for quality service and cleanliness.
Monitored employees.
Recorded inventory and labor targets at the end of shi s. Secretary Office Clerk
01/2016 - 07/2016 H&R Block 123 Main St, Lovington, NM Scheduling appointments
Reviewing client information
Filing paperwork
Minimal cleaning duties
Interaction with the clients
Greet clients
Handle clients as they exit ensuring all future needs File all paper work
Use fax machine
Copy papers
Education History
Issuing Institution Location Degree Received Course of Study New Mexico Junior College Hobbs, NM Vocational School Certificate Nursing Occupational Licenses, Certificates and Training
Certification Title Issuing Organization Completion Date Expiration Date Level 1 Security Officer Securitas 08/2021 01/2023 Honors and Activities
Employee of the month
Best communication
Problem solving
Detailed References
Palmira Natividad, Manager
H&R block
310 Nth 6th
Lovington, NM 88260
Supervisor reference known for 6 year(s).
Alonso Rodriguez, Manager
Lowe's
Supervisor reference known for 2 year(s).
Contact this candidate