Accounts payable senior analyst
Resume:
HARRY CLETO
BINONDO, MANILA PHILIPPINES
TELEPHONE NO: 632-***-****
MOBILE NO: 639*********
EDUCATION:
****-**** ********** ******* ** HEALTH SCIENCES INC.
Bachelor of Science in Nursing
1994-1997 DE LA SALLE UNIVERSITY
Bachelor of Science major in
Business Management
1990-1994 HOPE CHRISTIAN HIGH SCHOOL
High School Diploma
1984-1990 HOPE CHRISTIAN HIGH SCHOOL
Grade School Diploma
WORK EXPERIENCE:
July 2020 - Present TRANSLATOR- MANDARIN
ORACLE NETSUITE PHILIPPINES
Assist Support reps to translate emails to customer.
Act as translator between Support reps and custoner during calls.
Translate knowledge base articles to Chinese language.
Aug 2019 - July 2020 SENIOR TECHNICAL SUPPORT ENGINEER
ORACLE NETSUITE PHILIPPINES
Troubleshoot ERP software problem filed by the customer.
Call the customer to verify the problems they are encountering and try to assist them in solving them.
File a system defect if necessary, once thorough investigation is done.
Apr 2013 – Aug 2019 SENIOR ANALYST – ACCOUNTS PAYABLE
MANDARIN
SHELL BUSINESS OPERATION
●Handles payment and invoice status queries.
●Processes invoices if needed.
●Resolves issues received from business counterparts and colleagues.
●Supports in testing usually for China projects and improvements
Jan 2011 – Jan 2013 CUSTOMER SERVICE REPRESENTATIVE-MANDARIN LANGUAGE
STELLAR PHILIPPINES
ACCOUNT- JETSTAR AIRWAYS
●Handled inbound and outbound calls for booking, confirming and changing flight schedules.
●Also handled complaints and other inquiries.
●Acted as OIC and SME when the team leader is not available.
Sept 2010- Nov 2010 MANAGEMENT TRAINEE
LIWAYWAY MARKETING COPORATION
●Study machines and supervise manufacturing production line.
July 1999-Sept2010 MANAGER
C.H.J.C GENERAL MERCHANDISING
●In-charge of the purchasing, delivery and overall operation
of the store.
Apr 1999- July 1999 MARKETING ASSISTANT
CHINA BANKING CORPORATION-Binondo Branch
●Solicited new accounts, deposits and investments from prospective and existing clients.
●Maintained and increased deposits and investments of existing account portfolio.
●Processed daily renewals and termination of peso or foreign currency investments.
●Updated daily transaction records of clients.
●Prepared deposit and investment records upon request of the client
Sept 1997-Apr 1999 MARKETING ASSISTANT,
URBAN BANK-Binondo Branch
●Solicited new accounts, deposits and investments from prospective and existing clients.
●Maintained and increased deposits and investments of existing account portfolio.
●Processed daily renewals and termination of peso or foreign currency investments.
●Updated daily transaction records of clients.
SKILLS AND HOBBIES:
Can speak mandarin, good with numbers, playing and watching sport like basketball, badminton, bowling…
PERSONAL DATA:
Date of Birth : 28 March 1977
Place of Birth : Manila
Civil Status : Married
Religion : Christian
REFERENCES: Available upon request.
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