Customer Service Phlebotomist
Resume:
Onitra Franklin
New Orleans, LA 70129
504-***-**** * ********.******@*****.***
SKILLS QUALIFACATIONS
Outstanding patient communication skills
Ability to provide nursing services such as medications and injections to patients
Proficiency in blood collection by venipuncture and capillary technique
Comprehensive understanding of compliance and safety
Familiar with medical terminology, first aid and safety
EDUCATION & TRAINING
Nursing program - Unitech training academy. February 2015
Phlebotomy program - Healthcare Training Institute April 2014
Nursing program studies - Delgado Community College – New Orleans, LA May 2013
High School Diploma – Sarah Towles Reed High School May 2010
CRP certification- National CPR Foundation
December 2020
WORK EXPERIENCE
January 2016 University Medical Center New Orleans, La January- March 2016
Nursing Clinicals
• Giving medication as prescribed by a physician
• Taking vital signs, such as blood pressure, temperature, and weight
• Basic wound care including cleaning and bandaging injured areas
• Giving injections of medication
• Immunizations
• Taking medical histories
• Entering information into computer systems
•
April 2014 East Jefferson General Hospital, Metairie, LA February – April 2014
Phlebotomy Clinicals
• Collected blood and labeled specimens for processing
• Verified specimen collection information in laboratory information system
• Handled the blood specimens for testing, disposal
• Communicated with patients and staff to provide information regarding status of orders
• Followed established policies and procedures
August 2010
Wing Snack, New Orleans, LA October 2012 – November 2015
Cashier
• Greet customers and take food orders
• Ensure that customers are serviced quickly and properly
• Maintain a clean and sanitized work area
• Operate register and handle cash transactions from customers
November 2015
New York and Company Gretna, LA November 2015 - Currently
Sales Associate
• Managing inventory Sales Customer Service Cashier Administrative Duties
•Maintaining inventory in the back Arranging inventory on the store floor Tagging merchandise Setting up promotional material and displays Replenishing inventory Reorganizing items Maintaining a neat and tidy store
•Persuading customers to buy a product Be informed of the products’ specifications and information Identifying customer needs and directing them to an appropriate product
Standard Parking company, New Orleans, La July 2016 - April 2019 Meters ( Collection )
• Collecting money from parking meters in an safe and timely fashion. • Service parking meters correcting broken meters
• Safely driving around the city to complete work task
Ochsner Medical Center New Orleans, La April 2019 - November 2020
Phlebotomist
• collect blood samples from patients
• practice proper patient identification, especially when working on hospital floors
• label vials with patient names and dates
• decipher the best method for drawing blood depending on the specific patient
• transport all specimen samples to a nearby laboratory
• centrifuge blood samples, depending on if this is allowed in the state you are working in
• expect to work with a large number of patients varying in age and health status
• be friendly, courteous and sympathetic when it comes to working with patients
• keep your phlebotomy cart or station well-organized at all times
• practice infection control standards at all times when working with patients and equipment
West Jefferson medical center Marrero, La November 2020 - current
Phlebotomist
•
• collect blood samples from patients
• practice proper patient identification, especially when working on hospital floors
• label vials with patient names and dates
• decipher the best method for drawing blood depending on the specific patient
• transport all specimen samples to a nearby laboratory
• centrifuge blood samples, depending on if this is allowed in the state you are working in
• expect to work with a large number of patients varying in age and health status
• be friendly, courteous and sympathetic when it comes to working with patients
• keep your phlebotomy cart or station well-organized at all times
• practice infection control standards at all times when working with patients and equipment
West Jefferson medical center Marrero, La November 2020 - October 2021
Phlebotomist
*
* collect blood samples from patients
* practice proper patient identification, especially when working on hospital floors
* label vials with patient names and dates
* decipher the best method for drawing blood depending on the specific patient
* transport all specimen samples to a nearby laboratory
* centrifuge blood samples, depending on if this is allowed in the state you are working in
* expect to work with a large number of patients varying in age and health status
* be friendly, courteous and sympathetic when it comes to working with patients
* keep your phlebotomy cart or station well-organized at all times
* practice infection control standards at all times when working with patients and equipment
Biomat USA Grifols Plasma Center New Orleans, La November 2021- current Phlebotomist
*
* collect blood samples from patients
* practice proper patient identification, especially when working on hospital floors
* label vials with patient names and dates
* decipher the best method for drawing blood depending on the specific patient
* transport all specimen samples to a nearby laboratory
* centrifuge blood samples, depending on if this is allowed in the state you are working in
* expect to work with a large number of patients varying in age and health status
* be friendly, courteous and sympathetic when it comes to working with patients
* keep your phlebotomy cart or station well-organized at all times
* practice infection control standards at all times when working with patients and equipment
References will be provided upon requests
Contact this candidate