Appointment Setter Customer Service

Priscilla Zavala

**** * ****** ***.

Fresno, CA

Phone 559-***-****

Cell 559-***-****

Email *****************@*****.***

Job Objective

To secure a position that will be challenging and where my hardworking abilities can contribute to the growth of the organization.

EDUCATION

Diploma 1991-1994 Sanger High School Sanger, Ca

● EMPLOYMENT HISTORY

10/12-currently Radiance Insurance & Financial Services employed 4791 N. Blackstone Ave Fresno CA. 93726 559-***-**** Manager

● Customer Service

● Marketing

● Filing

● Answer phone calls

● travel to weekly events to promote company

05/06-12/06 Fresno North Auto

276 North Abby Street Fresno, CA. 93701 559-***-**** Saleswoman, Internet Manager, Marketing Coordinator

● Sell vehicles, screen calls for credit applications, appointment setter.

● Update and maintain the internet website, take vehicle photos.

● Suggested new marketing strategies.

03/06-05-06 Supportive Services Inc.

3821 North Clark Street Fresno CA. 93726 559-***-**** Health Care Provider

● Personal Care Services

● Paramedical Services

● Housekeeping

● Prepared Nutritional Meals

10/04-12/05 Michael Kelley & Associates

3343 West Sussex Way Fresno CA. 93722 559-***-**** Photographer

● Photographed vehicles at assigned car lots, required travel to different locations in surrounding Fresno.

● Collect advertising copy from customers for submission to graphic dept. Maintain cameras and other equipment.

Special Skills & Qualifications

● Bilingual English/Spanish;fluent in both written and oral communication.

● Reliable and responsible; works well independently with minimal supervision.

● Polite and very respectful, functions effectively with a wide range of personalities.

● Cooperative, versatile, and flexible in scheduling, available to work any shift.

● Friendly, helpful, and family oriented; able to learn and apply new techniques quickly.

● Knowledge of PC computer base...Internet.. Email...

● Customer Service.. 45 wpm...10-key

● Inventory...Stock...Ordering

● CalFresh Nutrition Education Program Certificate

● Willing to assume responsibility and work hard to benefit my employer.

VOLUNTEER EXPERIENCES

04/09-01/10 (AMP Energy Drink) volunteer Fresno, CA

● Event Planning

● Grassroots Marketing & Promotions

● Ordering

● Inventory

● Event Scheduling

● Stock

● Training

● Local Fresno Rep for H&M Communications- Coordinating movie screenings for major film companies using successful grassroots promotions & Marketing tactics at local annual and special city events, night clubs, local high schools, College/ Universities and local lifestyle locations in the Fresno, CA Market area.

● Local Rep for Calikings.com- Coordinating promotional grassroots promotional ticket giveaways for local comedy shows for Dana Carvey & George Lopez at local Night Clubs and College Universities. Also coordinating successful grassroots promotional campaigns for major music industry recording artist including Don Omar, Mana, Juanes, Don Omar, Kris Y Angel and Wisin Y Yandel.

● Volunteer for Dance Empowerment Inc. 03/07 – 01/10 (Coordinating special events, Coordinating school tours, Sales Representative, Spanish TV/Radio Promotions and Marketing, Generating Sponsors for Dance Group and e-mails from website)

www.danceempowermentinc.com

References (available upon request)

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