Chiropractic Assistant Customer Service

Leetham Arokiam

** ******* *****.,

Whitby, ON L*N 9C2

M: 647-***-****

*******.*******@*****.***

LinkedIn: www.linkedin.com/in/leethamarokiam

Summary of Qualifications

Skilled in communicating and building relationships with clients

Demonstrated skills in providing effective and excellent customer service

Experienced in creating and implementing company initiatives and policies

Ability to work effectively individually and in collaborative environments

Proficient in using Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook)

Education

Sports Management, Advanced Diploma Sept. 2020 – present

Humber College, Toronto, ON

Key Courses: Sporting Marketing, Sport Event Management, Public & Media Relations

Deans Honour list

Honours Bachelor of Applied Science, Kinesiology Sept. 2015 – April 2019

Guelph University, Guelph, ON

Key Courses: Human Anatomy, Human Physiology, Nutrition: Exercise & Metabolism

Diploma, Fitness and Health Promotion Sept. 2015 – April 2019

Humber College, Toronto, ON

Key Courses: Health Promotion, Fitness & Lifestyle Assessment

Professional Experience

Technical Chiropractic Assistant Jun. 2021 – present

Chahal MacAskill Chiropractic & Wellness Centre, Whitby, ON

Achieving high standard of patient care using various modalities (Ultrasound, Laser, and Shockwave Therapy)

Complete patient assessments, screening process, and evaluations

Collect patient payment and ensuring that patient accounts are well maintained

Develop and implement office policies that ensure exceptional service is provided

Leetham Arokiam M: 647-***-**** *******.*******@*****.***

Corporate Concierge at TD corporate offices Jul. 2019 – Jul. 2020

Compass Group Canada

Accomplished user of software such as MS Word, Excel, PowerPoint, Teams, and Cisco WebEx

Developed workspace and concierge operating manuals for assigned floors.

Inspect event facilities to ensure that they conform to customer requirements prior to events

Coordinate the set-up of room, catering, signage, displays, special requirements, printing and event security if needed

Concessions Attendant Jun. 2018 - Sept. 2018

Maple Leaf Sports & Entertainment, Toronto, ON

Provided excellent and friendly customer service in a fast and timely manner

Achieved high standard of customer satisfaction with efficient delivery of orders

Streamlined the safe distribution of alcohol to visiting guests

Processed sales, balanced cash register, organized receipts, and reports

Sales Associate/ Cashier Feb. 2017 - Oct. 2018

Rogers Centre - Toronto Blue Jays, Toronto, ON

Engaged guests in a timely manner, servicing their needs to ensure the ultimate fan experience

Ensured that displays and appearance of the store is attractive and relates to specific events or promotions occurring at the Rogers Centre

Answered questions that pertained to the store and the merchandise to

Processed sales, balanced cash register, organized receipts, and reports

Volunteer Experience

Assistant Coach and Athletic Trainer Oct. 2018 – Mar. 2019 Advanced Basketball, Mississauga, ON

Assisted head coach in daily training activities and athlete development

Created and implemented athlete training programs

Student Physiotherapy Assistant Aug. 2017- Apr. 2018. Cleveland Clinic, Toronto, ON

Supported physiotherapists in implementing recovery programs

Used modalities such as Interferential Current therapy, Ultrasound, and Cryotherapy

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