Pmo Manager Lotus Notes

Gustavo Trannin, PMP, ACP, SSGB, ITIL

MIami – FL, ********@*****.***, +1-305-***-****, www.linkedin.com/in/gtrannin-PMP Head of PMO - Director

Confident decision-maker, process-oriented, and focused on the business results. Extensive experience in different industries across the globe, including services, banking, insurance, advertising, and digital/software. Solid technical (IT) background and strong financial acumen. Proven track record on transformational projects, including cross-function process improvement, organizational strategy planning, and delivery, business divestment management, and M&A. Expertise in communication and customer management at all levels within the organization. Broad experience in multicultural environments carrying strong negotiation, interpersonal, and team-building skills. Language proficiency: English, Spanish, Portuguese and French.

Professional Experience

INVIDI Technologies Corporation / Miami – FL – USA 2016 – Present Head of Program Management - International

Lead the development of the portfolio of projects and customers for the international market (Europe, APAC, Australia, and Latin America). Deliver TV and digital advertising projects across the globe, aligned with the corporative strategy and the PMO governance/business processes in the organization to meet the customer’s expectations.

• Delivered technology solution for digital and linear advertising

• Managed the adoption of addressable advertising technology on customers and supported the transformational changes and business development

• Prioritized the portfolio of projects considering the alignment with the business strategy

• Managed customers’ needs, future goals, and objectives, and drove the project implementation from the initiation to deployment including the continuous customer services

• Focal point of communication between the customer and the internal C-Level, being responsible to ensure the governance and the process adherence to the corporate model

• Anticipated business opportunities and issues proactively as well as managed the portfolio using project management applications and tools

• Managed to bring new revenue from the Latin American and European customers, $5M+ per year RSA Insurance Group (Regional Office) / Miami, FL – USA 2012 – 2016 Regional Change Manager 2015 - 2016

Head of Project Management Office (PMO), Supply Chain and Operational Excellence areas. Led a team of 20 people across the region. Prioritized projects providing robust and accurate business plans and consistent scope aligned with the company’s strategy, processes, and capabilities. Led the regional PMO responsibilities, comprised of the portfolio, program/project management, financial controls, staff development and guidance, risk, and issue management, reporting, and planning. Oversaw activities of a Sourcing / Supply Chain department, such as savings opportunities identification and tracking, provider selection process, contractual assessment, financial control, vendor relationship management, and pipeline management.

Managed a project for business divestment across 6 countries

Facilitated top-down strategy, positioning, and translating business strategy into initiatives delivering shareholder value, and improving key business processes

Partner with key stakeholders at various levels of the organization, including C-Level, ensuring their engagement and commitment to projects

Facilitated board and steering committee meetings where the initiatives were reported and tracked, ensuring the right level of information for the audience

Directed Procurement and Sourcing, providing consultancy to the region for initiatives and procedures ensuring compliance with Group and Regional policies and best practices

Ran Latin America operations using dashboards and KPIs with a strong commitment to continuous improvement. Regional Program Manager (PMO Manager) 2012 – 2014 Managed a 3 year, $15M+ investment program aimed to improve business capabilities and efficiency across global operations to deliver better customer experience, more efficient processes and more robust core systems. Led local country Project Managers (team of 6 employees) through continuous project management training and development including review and evaluation of performance.

Defined the “best-fit” project management methodology to implement and determine quality assurance requirements

Established Key Performance Indicators (KPIs) used to monitor the project’s success, as well as the tracking and validation of business benefits

Full governance on the transition of projects from one stage to another, in a “gated” model (from the concept to the detail definition, pilot, development/execution, production, adoption, and closing with benefits tracking)

Periodically presented progress of local programs/projects to the Executive team and RSA Group Headquarters

Successfully managed and implemented global projects of IT infrastructure RSA Insurance Group / Sao Paulo – Brazil 2008-2012 Project Manager / PMO Manager

Managed strategic portfolio of projects with an overall budget of $3M, including projects related to business, technology and local regulation. Managed a team of 4 project managers.

Successfully implemented the PMO, establishing the project management framework, governance, culture, controls, metrics, and best practices, all aligned to the company’s environment

Provided reports and held meetings with local and remote audience, improving negotiation and communication skills to deal with both the stakeholders and the senior management team Previous Roles

RSA Insurance Group (Latin America Regional Office) / Miami, FL – USA 2006-2008 IT Manager

IT Business Technology / Lotus Notes Specialist

RSA Insurance Group / Rio de Janeiro – Brazil 1999-2006 Senior Support Analyst / Lotus Notes Administrator and Developer Network Administrator / Specialist

Education

B.Sc. Degree in Computer Science - Rio de Janeiro State University, Brazil

MBA in Project Management - INPG School of Business, Brazil Certification

PMP - Project Management Professional, certified by PMI (PMP #: 1485366), 2012

Certified in Management and Leadership by MIT (Massachusetts Institute of Technology) - Sloan School of Management, 2015

Certified Lean Six Sigma Green Belt by FIU (Florida International University) School of Engineering, 2013

PMI-ACP (Agile Certified Practitioner), certified by PMI (PMI-ACP #: 1912701), 2016

ITIL Foundation V3, certified by EXIN (Examination Institute for Information Science), 2012

CCNA - Cisco Certified Network Associate, 2002

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