Industrial Training Front Desk

CURRICULUM VITAE

Rahul kannoojiya

Adrress: Flat No. 402, New Star Apt. Gcc Club

Hatkesh Mira Road East Thane 401107

E-mail id: ******************@*****.***

Mobile: +91-775*******

PROFESSIONAL SUMMARY

Hard working hotelier dedicated to the accommodation and satisfaction of Customers. Skilled in the management of guest data and information, check-in and check-out, and customer service. Specialize in collaborating with guests to achieve efficient and expedient assistance.

HIGHLIGHTS

Front office GRE (Guest Reletion executive OYO Rooms

●Exceptional Guest Service

●Expert in OYO Os

●Cash Handling Expertise

●Superb Interpersonal Skills

●Conflict Resolution

●Professional and neat

●Organized and Reliable

WORK EXPERIENCE

2019 November to August 2020: OYO rooms Guest Reletion Executive

●Manage front desk tasks for full service hotel.

●Greet all guests in a courteous and professional manner.

●Provide on smooth chekin by guests.

●Manage incoming phone calls, record guest request and fulfil guest needs.

●Provide information on programs, support and assistance to guest.

●Process guest payments for room charges, food and beverage charges, and phone charges.

2019 January to may 2019 – Lemon tree premier As a hotel trainee F&B department

●Handled Banquet department

●Handled room service

●Managed Inventory.

●Managed the billings and queries related to it.

●Prepared Itineraries for the guests.

●Recommended top dining and entertainment options in the local area.

TRAINING

●Piccadily Hotel Lucknow Industrial training (2016-2017)

PROFESSIONAL QUALIFICATION

●Hotel Management Degree from UEI Global Institute of Hotel Management, Lucknow (Year 2015-18)

EDUCATIONAL QUALIFICATION

●Passed Higher Secondary Education from Up Board, pryagraj with First Grade(2012)

●Passed Secondary Education from UP Board with First Grade.(2014)

●Passed Hotel Management Degree from UEI Global Lucknow (2015-2018)

STRENGTHS

●Leadership capabilities

●Liable

●Optimistic

●Dedication towards work

LEISURE INTERESTS

●Listening & singing music

●Writing poems

●Reading Books for Self Development

PERSONAL DETAILS

NAME: Rahul kannoojiya

FATHER’S NAME: Mr.Umanath kannoojiya

MOTHER’S NAME: Mrs.Asha Devi

DATE OF BIRTH: October 10, 1996

Height: 5ft6’

Weight: 55Kgs

LINGUISTIC PROFICIENCY: English and Hindi

MARITAL STATUS: Unmarried

DECLARATION

I hereby declare that all the above information provided by me is correct and to the best of my knowledge.

Place Lucknow

Rahul kannoojiya

Contact this candidate