Executive Assistant Front Desk

Tara Russo

**************@*****.*** 714-***-****

WORK EXPERIENCE

Best Western Surf City Oct. 2017 – Present

Front Desk Supervisor Huntington Beach, CA

Oversee front desk staff and liaise with various departments to ensure smooth operations throughout the day.

Manage the reservation function to maximize highest room occupancy and average daily rate through knowledge of various hotel and systems marketing programs.

oTop sales for region for Best Western Rewards program.

Respond to all guest problems and complaints by ensuring corrective action is taken in accordance with hotel service standards.

Assume managerial duty in the absence of General Manager and uphold professional image at all times.

Apex Chemical May 2008 – November 2016

Executive Assistant Hackensack, NJ

Served as a professional representative of the CEO to executive clients, investors, and board members.

Acted as a liaison between company president and clients regarding client accounts and new business.

Provided logistical support to visiting executives in coordination with other Executive Assistants.

Rad Data Communications July 1991 – June 1997

Executive Assistant Mahwah, NJ

Scheduled Board of Directors meetings and assisted with meeting materials and agendas.

Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules.

Collaborated with other administrative team members, human resources and the finance department on special projects and events.

On-Line Software February 1988 – July 1991

Executive Assistant/Office Manager Fort Lee, NJ

Assistant to the COO data center division

Office Manager: maintained staff’s records, vacation dates, sick dates, and payroll for the department

Created and maintained computer and paper-based filing and organization systems for records, reports, and documents.

EDUCATION

Bergen Community College 1988

Business A.A Paramus, NJ

Coursework: Administrative Technology, Office Administration, Desktop Publishing Workshop, Time Management Workshop

SKILLS & INTERESTS

Skills: Visual Matrix, Jonas Chorum, thorough knowledge of location and daily events, account management, Microsoft Office, articulate and well-spoken, attention to detail, time management, customer service-oriented, payroll, appointment setting, social media knowledge, strong problem solver

Interests: Baking; exercise; walking; exploring

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