Research Interviewer Customer Service

Gabriella Boscaglia

Innisfil, Ontario, L*S *W*

**** ****** ******

Tel: 705-***-**** *************@*****.**

Highlights of Qualifications

•Extensive experience in customer relations/sales

•Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business

•Result oriented and believe in fostering repeat clientele

•Self-motivated enthusiastic, optimistic, and cheerful

•Team player with excellent interpersonal skills

•Effective customer service with strong organizational skills

•Excellent cross-cultural communication, interpersonal skills

•Creative, resourceful, self-disciplined, and well trained

• Computer Skills: MS Office Applications (Word, Excel, PowerPoint, Outlook) Adobe Acrobat

Relevant Experience

Customer Service

•Provided front-line service to clients and customers

•Established friendly and lasting relationships

•Booking appointments and maintaining the schedule

•Designed and maintained filing system

•Assessed client needs and ensured these needs were met during each visit

Sales & Marketing

•Completed supply inventory and ordered all products as needed

•Promoted sales and in charge of advertising and marketing

•Attended industry trade shows promoting products

•Networked to increase client base

•handled cash, debit, and credit transaction

Caregiver

•Assisted with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan.

•Transported clients to medical and social appointments.

•Helped clients take prescribed medication. Assisting clients with ambulation and mobility around the house or outside (doctor's appointments, walks etc.)

Employment Experience

Caregiver

Innisfil 2020-2021

Manager/Aesthetician

Structure for Hair and Aesthetics 1992-2020

Research Interviewer/Receptionist

EZ Rock97.3 FM–Radio Opinion Research 1997-1998

Aesthetician

Metropolis for Hair and Aesthetics 1989-1992

Aesthetician

Riviera Salon 1986-1989

Education

Aesthetician Diploma Edith Serei School of Aesthetics, Toronto, Ontario

Diploma OSSD Vaughan Road Collegiate Institute, Toronto, Ontario

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