Office Assistant Front

RESUME

VIPIN CHANDRA BHATT

Email: *****************@*****.***

H No. 352 E/13, 1ST Floor,

Munirka, NEW DELHI 110067

Mobile :991*******

OBJECTIVE: Believe in working creatively and succeeding like enjoying my work where I spend better part of life and to work in a challenging environment.

EDUCATION:

Intermediate from U.P. Board in 1991

Passed High School from U.P. Board in 1989

Six Month diploma course in computer Basics covering MS word, Excel

LANGUAGE KNOWN:

Fluent in Hindi, English & Garwali

WORK EXPERIENCE:

January 2018 – Present

Designation – Front Office Assistant

Company: Hotel Ashok Country Resort, Kapasheda Rajoukri Road, New Delhi – 37.

Responsibilities:

- Guest Relations

-To handle all guest’s requests efficiently, friendly and with a smile.

-To check guests into the room in accordance with the procedures laid down in the Front .Office manual.

-Problem solving of the guests.

To attend to hostel guests in the procedure of registering, enquiries, key handling, Messages and all related matters.

-Trouble shooting.

-To ensure that all messages, parcels, telexes and faxes are delivered as per the hostel; Policy. Administration-

-To handle the cash.

-To do the billing daily for all the occupied rooms.

-To answer the telephone promptly and clearly, ensuring and friendly with manner a courteous.

-To look after the Housekeeping Department as and when need arises.

-To enter all guests folios into the computer immediately and accurately.

-To take room reservation effectively, efficiently and as laid out on the proper; Reservation registers. Team work-

-To work as part of the Front Office Team guiding the team on various responsibilities.

-To train the newly joined staff for all various works related to the Front Office; Computerization

-Preparing and working as part of the computerisation team working out system Process; To operate the maximal computer efficiently in Reception.

October 2015 – January 2018

Designation – Front Office Assistant

Company: Hotel Pluto, Vasant Kunj, New Delhi – 70

August 2009 – March 2015

Designation – Front Office Assistant

Company: YWCA Of Delhi, Connaught Place, New Delhi – 01.

August 2000 – August 2001

Designation – Store Keeper

Company: YWCA Of Delhi, Connaught Place, New Delhi – 01.

PERSONAL PROFILE:

Name : Vipin Chandra Bhatt Bhatt

Date of Birth : 15/05/1974

Father’s Name : Shri Rishi Prasad BHATT

Marital Status : Married

I hereby declare that the information furnished above is true to the best of my

knowledge.

Date:

Place: New Delhi

Signature

Vipin Chandra Bhatt

Contact this candidate