Customer Service Representative

KENDRA WILDER

*** ******* ****** *** *, Lagrange, Ga 30240 706-***-**** ************@*****.***

Professional Summary

Experienced, dependable customer service worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.

Skills

• Strong interpersonal skills • Multitasking

• Attention to detail • Time management

• Teamwork and leadership

• Troubleshooting

• Auditing and confirming

• Improve job skills

• SAP proficient

• Word/excel proficient

Experience

Offline operator

Milliken Live oak (Malone staffing)- Lagrange, Ga 30240 06/2021-Current Attend meetings, auditing and confirming paperwork and work order On SAP, using word/excel, grading critical work orders, assisting online With shear machine replacing bangs and troubleshooting, reading range Screen and operating robot.

Customer Service Representative 10/2020 to 06/2021 Enterprise-rent-a-car- Newnan, Ga

Part time agent taking information over the phone, inbound and outbound calling, multitasking certified typing 35 wpm

Freight Processor 09/2019 to 06/2020

Walmart Dc 6054 – Lagrange, Ga

Worked 3 days, 12- hour weekend shift scanning ang processing 6-70 lb freight, and light housekeeping. Met targets consistently by working hard and with strong attention to detail. Gained expert knowledge of distribution operations, market conditions, and trends.

Shift supervisor 06/2017 to 09/2019

Ijan cleaning llc – Troup County, Ga

Directed after hour cleaning crew for healthcare facilities. Scheduled and coordinated staff and performed specialized service to ensure all areas and equipment are sanitized.

Site Representative- Troup County, West Point Ga 08/2011 to 12/2014 10-100% inspection on various car parts for KIA, inventory, light housekeeping, documenting issues and reporting them to contractors. Education

West Georgi Technical College- Lagrange, GA 30240 (GED) July 11, 2008 1 0n 1 Technical College- Valley, Ala (Certified Phlebotomy Tech) May 25, 2021

Contact this candidate