Night Supervisor Enrollment Specialist
Resume:
Doris
Morton
*************@*****.***
High energy customer service associate with 10+ years of knowledge and experience in the industry. Over the years I have received numerous awards and accommodations for my exceptional customer service and going above and beyond the call of duty to always make sure the customer is taken care of.
Skills
Customer Satisfaction
Time Management
Data Entry
Microsoft Office Proficient
Attentive to detail
Solid Organizational Skills
Flexible
Can balance multiple workloads
Experience
OCTOBER 2012 – CURRENT
Night Supervisor / Wawa Inc, Pennsauken, NJ
Oversaw 2nd shift and 3rd shift employees. Exceptional in use of SAP system. Conducted numerous cycle counts to ensure product inventory and product quality. Cultivated a winning team atmosphere while displaying exceptional leader skills.
OCTOBER 2012 – CURRENT
Benefits Enrollment Specialist / Conduent Cherry Hill, NJ
Enrolled clients in annual benefits program. Balanced multiple employees files that consisted of medical, dental, vision and life insurance options. Oversaw a small team that reported to me of any issues or concerns that needed to be signed off on for the files.
NOVEMBER 2011- APRIL 2012
Office Support Specialist / Department of Social Services Richmond, VA
Specialized in scheduling appointments of clients as well as overseeing the filing of all important documents. Successful in growing our operations and opening new offices to expand our outreach to the community.
MARCH 2007- SEPTEMBER 2009
Corrections Officer / Department of Juvielene Services Richmond, VA
Supervised 50-75 residents while also conducting unit meetings and overseeing the training of new employees. Oversaw the delegation of new officers to units while overseeing housing and maintenance compliance was up to standard.
JANUARY 2008- JANUARY 2009
Certified Nursing Assistant / Envoy Richmond, VA
Oversaw 20-30 residents while monitoring vital signs and food intake. Assisted in helping residents with daily living activities. Primary for providing nursing services to patients and preparing reports to senior doctors for review. Elected as lead CNA which led to overseeing a small team of 5-10 of my peers.
Education
APRIL 2004
Certified Nursing Assistant / Buttonwood Hospital Medford NJ
Graduated in the top ten of my class finishing with a 3.9 GPA
JULY 2001
Medical Assistant / Harrison Career Institute Deptford NJ
Graduated in the top five of my class finishing with a 3.8 GPA
High School Diploma / Rancocas Valley Regional High School Mount Holly, NJ
Graduated in the top 20 of my class with honors finishing with a 3.8 GPA
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