Service Representative Customer

ADEBISI OLUSANYA

Atlanta, GA ***** 678-***-**** ***************@*****.***

Professional Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Skills

Data Entry and Maintenance

Multitasking and Prioritization

Building Customer Trust and Loyalty

Patient and Empathetic

Time Management

Strong Analytical and Problem-Solving Skills

Work History

Customer Service Representative, 10/2021 to Current

Kroger Grocery Store – Atlanta, GA

Improved sales abilities and product knowledge on continuous basis

Communicated professionally with colleagues, freelancers and clients.

Increased efficiency and team productivity by promoting operational best practices.

Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.

Health Care Assistant, 12/2019 to 05/2021

Babylon Health – Reading Slough, Heathrow LONDON

Organized and maintained medication closets and first aid supplies.

Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.

Supported nursing staff with care of incontinent patients and promotion of continence care.

Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.

Home Health Care Provider, 02/2015 to 12/2019

Staff Nurses UK Online – Amhurst Road, Stoke Newington

Encouraged patients to participate in safe physical activity to boost and improve overall wellness.

Assisted disabled clients to support independence and well-being.

Provided patients with assistance in completing daily tasks.

Monitored progress and documented patient health status changes to keep care team updated.

Cooked tasty, nourishing meals for patients to promote better nutrition.

Healthcare Assistant, 11/2012 to 02/2015

Hays Specialist Recruitment – London UK, Croydon London

Organized and maintained medication closets and first aid supplies.

Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.

Aided patients with walking and limb exercises to improve strength and balance.

Supported nursing staff with care of incontinent patients and promotion of continence care.

Lifted patients using appropriate equipment in accordance with moving and handling policy.

Transported patients between rooms and appointments or testing locations.

Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

Education

GED: 04/1998

Lagos State Polythetic - Lagos Ikosi Campus

High School Diploma: 07/1992

Girl Grammar School - Lagos Nigeria

Languages

French

Elementary

English

Full Professional

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