K.Raghava kumar

996-***-****

adqjul@r.postjobfree.com

WORK EXPERIENCE:

CITRIX ADMINISTRATOR: Wipro technologies

**/**** - *******

Administer Citrix XenApp and XenDesktop farms and Web servers

Support user applications being accessed through Citrix servers, including installed applications, web based applications, and thin client applications

Demonstrated knowledge of virtualization platforms and architectures; including VMWare ESX/ESXi, and Citrix XenServer

Deploy new servers and applications to meet customer requirements

Develop new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability

Implementing, deploying, and supporting Citrix XenDesktop and Citrix Provisioning Services

Hands-on experience with Citrix Netscaler technology, Citrix Web Interface and Citrix Storefront,

Extensive and proven knowledge of Microsoft Technologies: Server 2003 & 2008, Windows XP & Windows 7

Administration and ongoing maintenance of all AWS cloud systems

Hands-on experience work with Infrastructure as code platforms including AWS Cloud Formation

SENIOR WINDOWS ADMINISTRATOR:Wipro technologies

1/2015 - 11/2019

Good knowledge of Windows infrastructure (Windows 2003 / 2008 / 2012 /2016/2019 Server, Managing Active Directory, DHCP/ DNS servers and activities, Domain controllers)

Hands-on experience in application deployment via SCCM

Troubleshoot and optimize Microsoft infrastructure including but not limited to Active Directory, Group Policies, DNS, File and Print Services,and Remote Desktop Services.

Work with a global environment across multiple time zones

Knowledge of troubleshooting tools and techniques related to networks and systems i.e. remote access tools, Windows Support tools, connectivity tests

Effectively lead detailed technical discussions and develop and present required briefing materials to ensure the customer’s needs are met

Install, configure, and maintain Windows OS environments

Install, configure, and maintain MSOffice and configure mail configuration.

Perform the duties of Systems Administrator for the Windows environment.

Monitors the performance and health of the windows systems on all production floor and Troubleshoot system failures.

Troubleshooting and resolving the problems.

Technical Experience: 1 Expertise in troubleshooting at L3 level Microsoft Windows Desktop Management 2 Knowledge of MS Center suite SCCM, SCOM Experience in troubleshooting issue related to printanywehre on win, mac ios platform, Packaging, DLL conflicts 4 Worked on Active Setup, Virtualization, QA, Scripting VB, PowerShell,/modification of image task sequence using SCCM/SCOM in building custom App through BaseApp7Experience on imaging and OS deployment for Win 7,10 2016,2019.

SCCM Sites, Distribution Points, SCCM Client management & maintenance.

SQL Database management, maintenance & troubleshooting.

Preparing reports & documentation as per organizations requirement for SCCM services & activities.

Level 2 Troubleshooting.

Creation/Modification on SCCM Server Policies.

Deploy Change Requests.

Configuring/Maintaining discovery methods.

Manage P1 and P2 related issues.

Expertise in Virtual Center Installation and configuration and Installation of its components Perform Level 2 Support Esx Operating system

Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems

Microsoft Server 2008R2 Present (2019)

Add/Update Group Policies

Monthly Security Patching on Azure Servers Windows/Linux

Ability to Identify gaps and apply opportunities in enhancing proactive Monitoring using SolarWinds

Documentation of procedures, processes, and policies.

Eagerness to take on new challenges and an attitude of “no task is too small

Strong technical troubleshooting skills

Anti-virus, and patch management including firmware upgrades

· Provide monitoring and reporting solutions

· Performs operating system installation and performance tuning

· Maintain inventory and assist with asset procurement, delivery, and shipping, Assets management

Basic troubleshooting knowledge of Servers (Windows/UNIX).

Understand application infrastructure for supported virtual environments.

ServiceNow and Remedy knowledge would be preferred.

Fault management [identify issues, engage resources, and monitor/control troubleshooting bridge(s)

Windows server 2012 admin (AD, DNS, DHCP - monitoring, validating logs, backing up)

Managing servers in Azure, monitoring and maintaining the security of the Azure servers

Networking - Managing Cisco Switches

Patching with WSUS

Team Player, Decision maker, Problem Solving, ITIL awareness, incident management

Good knowledge on virtualization such as VMWARE

Identify and resolve problems promptly

Additional Skillset:

Linux Operating Systems (Oracle Enterprise Linux, RedHat Linux,)

EDUCATION

Bachelor's Degree in Computer Science

PROFESSIONAL SKILLS

Experience as a Citrix Administrator with strong monitoring experience

Related systems engineering experience with 10+ Years of IT experience and 2+ years of CITRIX Virtual Desktop Infrastructure (VDI) experience

Strong troubleshooting skills, with the ability to work in a high-pressure team environment, handle multiple tasks and react quickly to problems and issues

Strong Citrix administration skills, 5 years or more is the ideal

Strong diagnostic skills and resolve problems quickly

Team player, strong interpersonal skills

Work with end users to troubleshoot app issues. Excellent customer service skills

Good knowledge in VMware and Azure 2: 3 years of experience / technical expertise in Azure administration of managing Azure Virtual machines,

AWS or Azure Cloud Platforms

Windows Server/domain system administration

Create, maintain and follow technical documentation detailing system configurations, procedures, and standards.

Participate in weekly team meetings and attend other meetings as required for project status or issue resolution.

Provide system availability, performance, and compliance reports.

Operate and respond within defined SLA metrics for customer environments.

Configure, implement and support VMWare and higher -Install Configure and maintain VMware platform Windows operating systems and system software,

References:I hereby declare that all the above information is true to my knowledge and it will be supported by original documents, which would be provided when it is needed.

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