Experience Property Manager

HARVIE SMITH, CPM, ARM 760-***-**** *******@*****.***

Carlsbad, California 92009

Budgets / Strip Centers / Real Estate Financial / Office Buildings / Multi-Site Management / Preventative Maintenance / Turnarounds / Mixed Use Commercial Properties / Shopping Centers / Malls / Commercial Property Management / Commercial Asset Management / Affordable / HUD / LITHC / Section 8 / Real Estate Leadership Roles / Substantial Retail Property Experience / Office / Staffing / Marketing / Leasing / Data Oriented / Ability to Develop and Implement / Cost Control / Capital Projects / Tenant / Customer & Vendor Relations / EPA / OSHA & Safety Compliance / Tenant Improvements / Build-Outs

SUMMARY OF QUALIFICATIONS

Decreased vacancies through precision marketing and aggressive leasing techniques for quicker turns.

Serve as point of contact (POC) for third party owners, asset manager, vendors, and joint venture partners.

Manage, coordinate, and implement all due diligence for new, pending, and existing acquisition properties/projects in the portfolio including preparation of capital expenditure initiatives; along with rent collection.

Oversight of the daily cost to manage the budget, expense management/control and site improvement strategies through the direct supervision of properties owned and managed, including personnel.

Increase bottom line and boost profitability while managing mixed use properties.

Proficient in all aspects of Microsoft Office, Argus, Rent Manager, MRI, Yardi with advance Excel capabilities.

Ensures CAM reconciliations and CAPEX projects are performed in accordance to the correct scope of work and on time, within or below budgets.

Ensure properties meet or exceed financial performance targets and ownership objectives.

Responsible for the preparation/roll up of annual construction CAPEX, renovation and deferred maintenance during all phases.

Maintain strong Tenant, Customer and Vendor relationships.

Responsible for the professional development of ALL staff members and the implementation of new initiatives.

Proactively search and communicate new business opportunities for value engineering, training direct reports and upper management on such opportunities.

Review, finalize, approve and implement all due diligence reports by oversight management and supervisors.

Travel throughout the Region/States to perform and conduct professional training sessions and present pertinent information from established policies, rules and regulations from upper echelon.

Responsible for the implementation and supervision of bonus, recognition and award programs for areas of responsibilities.

Background includes: coordinate Landlord/Tenants improvements/preventative maintenance, developing site budgets, risk management, project management and property renovation.

Conduct formal monthly and quarterly properties/facilities service reviews with all corporate entities and act upon follow on information as deemed necessary (On-Call 24/7).

Turning around underperforming entities, well organized/detailed oriented

Collaborating with site team, residents, and tenants to maintain a thriving property, invoice approval

Developing / implementing operational strategies to improve profitability

Maintaining all regulatory compliance requirements

Controlling and carefully monitoring expenses

PROFESSIONAL EXPERIENCE

Sage Properties

A $250M real estate management firm independently owned company, with locations throughout southern California, Washington, Arizona, Nevada, and Texas. Sage Properties is the premier real estate company for private investors.

Director of Property Management / Real Estate Broker 2010-Present

Duties: Provide oversight of the daily operations and financial stability of a multi-site portfolio and strategic leadership of 8,300 Multi-Family units and over 200 Single-Family Homes; including HOA Condominiums (Class A/B/C). Also; oversight of a portfolio of Commercial Properties (Office/Retail/Industrial) (over 5.5 Million Square Feet). Office: 1.5 million square feet, Retail: 3.5 million square feet and Industrial: 550,000 square feet. Mentor a team of approximately 43 direct employees including: asset manager (4), regional property managers/supervisors (8), property managers (18), project managers (3), general managers (4), building maintenance (6). I resolved significant safety concerns regarding all properties immediately upon sight or notification. Numerous of the properties were plagued with safety issues and concerns. I was tasked to manage the properties and rectify the problems. I reviewed prior safety reports and implemented a maintenance walkthroughs schedule for three times per week for six months. These micro-management techniques along with upgrades and renovations rectified the safety concerns, thus receiving the Most Improved Property Award from the National Apartment Association. Managed 171 indirect personnel and a $50M budget.

Results:

·Resolved ALL safety concerns by spending 90% of my time out in the field visiting properties while performing renovations, updates, etc.

·Drastically decreased vacancy rate.

·Slashed expenses while enhancing tenant relations.

·Increased revenue income.

Multi-Family Asset Manager 2008-2010

Duties: Overseen property marketing, payroll, repairs, bidding, vendor relations, sales, also including creation of property-specific marketing strategies and preparation or annual marketing plans and budgets. Prepare hold/sell analyses for properties, including supporting analyses, as requested by senior managing directors and development teams. Overseen a team of approximately 17 direct employees including: regional property (7) managers/supervisors and property managers (10). Managed a $35M budget.

Results:

·Increased revenue income.

·Implemented financial reporting procedures.

·Optimized capital expenditure spending.

Regional Property Manager 2006-2008

Duties: Overseen a team of approximately 10 direct employees including: property supervisors (3) and property managers (7). Had an integral function in the hiring of regional staffing, property marketing, payroll, renovations/repairs, bidding, vendor relations and safety concerns. Managed 75 indirect personnel and a $30M budget.

Results:

·Drastically decreased vacancy rate.

·Increased occupancy rate throughout the region.

·Revamped staff training process.

·Directed renovation project, increasing income.

·Decreased spending by 35% across the region, saving the company approximately $52,000 per month.

·Optimized capital expenditure reporting.

Property Manager 2005-2006

Duties: Lead a property team of approximately 5 direct employees including: assistant property manager, project manager, construction manager, maintenance manager and leasing supervisor. I oversaw the day to day operations and financial stability of the complex. I provided critical feedback to the regional property managers/supervisors regarding hiring, staff training, building maintenance/repairs and termination. I prepared weekly/monthly vacancy reports and solicit bids for recommended renovation project. I proactively monitored ALL company funded utilities and provided spreadsheets regarding usage. Managed 27 indirect personnel and a $5M budget.

Results:

·Drastically decreased vacancy rate.

·Slashed expenses while enhancing tenant relations.

·Increased occupancy rate within the complex.

·Decreased spending by 15%, saving the company approximately $12,500 per month.

·Decreased utility usage by tenants which save money and precious resources.

Resort Management, INC.

A $57M hospitality and tourism company independently owned, with locations in southern California and the San Francisco Bay area.

Resort Property General Manager 2002-2005

Duties: Hired to manage ALL resort properties owned consisting of 354 condominiums and 225 hotel rooms, while facilitating communications with the owners, visitors, and resort guests. Provided the daily oversight of five (5) gold star resorts throughout southern California and two (2) in northern California. I was responsible for the day to day operations of the resorts and the assignment of annual timeshares. I personally oversaw hotel booking/reservations, interviewing, hiring, scheduling, vendor management, property-specific marketing strategies and preparation or annual marketing plans, budgets, implementation of policies and VIP guest. The safety and security of the guest and owners while vacationing at the resorts was priority number one! The resort property team of approximately 22 direct employees (general managers, front/back office managers, reservation supervisors, maintenance managers, housekeeping managers, and real estate agents) reported to me on a daily/weekly basis. I ensured that the reservation supervisors and security crews keep accurate reporting on ALL guest while checking in and departing. Managed 118 indirect personnel and a $35M budget.

Results:

·Drastically decreased vacancy rate.

·Increased revenue income.

·Implemented financial reporting procedures.

·Slashed expenses while enhancing guest relations.

·Implemented proactive security procedures.

·Decreased marketing spending by 32%, saving the resorts approximately $11,200 per month, increasing guest reservation occupancy.

United States Marine Corps

The premier fighting force for the United States of America with the sustainability for thirty (30) days, with power to provide security, stability, and control to a region at a minute’s notice from the Commander and Chief.

MarineOfficer 1981-2002

Duties: Advised the Commanding Generals and Officers as directed by the Commandant of the Marine Corps on the deployment/employment of their weapon systems and capabilities. Provided oversight of up to 15,000 Marines at any given time. Awarded Humanitarian Medal and Marine of the Year.

Results:

·Flexible Mobility

·24 Hour Security Force

·Ability to operate in any climate or place

·Show of command present

·Honor, Courage, and Commitment

Education

2009 Certified Property Manager (CPM)

Institute of Real Estate Management (IREM)

2006 Accredited Residential Manager (ARM)

Institute of Real Estate Management (IREM)

2006 Real Estate Broker

Bureau of Real Estate

1990 Bachelor Degree in Military Science/Business Administration

Marine Corps University

Contact this candidate