T
Natsha Tolbert
*****************@*****.***
Arlington, TX 76001
Summary
Resourceful Order Picker familiar with quality control and organizing packages. Team player consistently selected to mentor new warehouse employees. Recognized for meeting quotas, deadlines and quality standards.
Skills
●Merchandise restock
●RF scanning devices
●Workload priorities
●Boxing and labeling
●Mentoring and training
●Work ethic
●Time management
●Reliable and trustworthy
●Basic math
●Decision-making
●Organizational skills
●Data management
●Microsoft Office
●Project planning
●First Aid/CPR
●Loading and unloading
Experience
Order Picker
Dallas, TX
USTC/ Dec 2020 to Current
●Documented package information by completing associated paperwork, attaching labels and running barcodes with scanners.
●Fulfilled orders quickly to accomplish challenging daily objectives.
●Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Shipping Associate
Sherman, TX
Tyson Chicken/ Aug 2020 to Dec 2020
●Compared shipment contents with paperwork to support inventory accuracy and records management.
●Assembled product containers and crates.
●Staged final products for shipment.
Andon Resp.
Dallas, TX
Amazon/ Mar 2015 to Aug 2020
●Educated customers on special pricing opportunities and company offerings.
●Documented conversations with customers to track requests, problems and solutions.
●De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Returns Specialist
Iving, TX
Nieman Marcus/ May 2010 to Feb 2015
●Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
●Defused escalated situations to retain customer satisfaction and loyalty.
●Entered customer orders in [Software] to document sales.
●Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
Education and Training
High School Diploma
A.Maceo Smith May 1992
Dallas, TX