Counter Attendant Customer Service

SANDEEP KAUR **** James Mowatt Trail SW

Phone- 780-***-****

****************@*****.***

SUMMARY

More than 8 years of experience in Customer service. Always focused on setting high expectations and improving service standards with a track record of boosting revenue and reducing cost with higher customer satisfaction.

AREAS OF EXPERTISE

* Strategic Planning

* Inventory Management

* Team Leadership, Coaching and Mentoring

* Problem Solving and Conflict Resolution

* Analytical and Detail-Oriented

* Integrity and Honesty in Personal and Professional Behaviour

* Proficient in Microsoft Word, Outlook, Outlook Calendar, Power Point & Excel software applications

Food Counter Attendant

January 2015-November 2017

Subway

•Taking orders and preparing them

•Doing inventory and ordering

•Doing prep work and baking bread

•Keeping the workplace clean and organised at all times

•Ensure that food, service and cleanliness meets Subway standards.

Receptionist

June 2017-December 2020

Jassal Signs

•Answering calls and taking detailed telephone messages

•Receive and distribute faxes, and assist staff and other programs with fax machine and photocopying

•Greeting and directing walk-ins

•Providing information on the programs & services offered by Jassal Signs

•Troubleshoot problems with photocopier and general office equipment

•Maintain the organization and cleanliness of the utility and photocopy rooms

•Used Microsoft Word, Outlook, Outlook Calendar, Power Point & Excel software applications

Food Service Supervisor

January 2020-March 2022

Dennys

•Managing day to day business operations

•Build strong and friendly business relations with consumers.

•Accounting, marketing, inventory management.

•Delivering high quality food and beverages to maximise customer satisfaction

•Inventory management, weekly/monthly strategic planning to control inventory cost

•Train and supervise new hires to run profitable shifts

•Ensure that food, service and cleanliness meet quality standards.

EDUCATION

Diploma in Fashion Technology

September 2010-April 2012

Lovely Professional University, India

Diploma in Business Administration

January 2015-April 2016

Macewan University

Valid Class 5 Drivers License

Valid PAL

REFERENCES

Available On Request

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