HIGHLIGHTS OF QUALIFICATIONS
Very punctual
Quick to learn and a very great listener
Strong problem-solving skills
Works great within groups as well as independently
Great attention to detail
Excellent interpersonal skills
PROFESSIONAL EXPERIENCE
Receptionist & Front Office
Answered a multi phone line system
Provided customer service to clients and customers
Took messages as needed
Booked appointments with clients and customers
Received and sent out packages using a few different couriers
Sales Floor & Customer Service Retail
Re-stocked and organized shelves with merchandise
Assisted customers as needed
Maintained change rooms
Worked in various departments assisting customers
Processed payments (cash, debit & credit cards)
Arranged customer deliveries
Entered customer bills using ANZIO
Shipped out ordered when needed
Customer Service Fast Food
Prepared and served customers
Greeted and assisted customers with order kiosks
Cashier Retail and Fast Food
Took customers' orders
Worked the drive thru by taking orders
Child Care Provider
Took care of children ages 2-11
Prepared meals and put them to bed
Kept them entertained by playing games
WORK HISTORY
Urban Behavior (Part-time) Jan. 2020 – Present
Cashier and Sales
Matt & Nat Canada (Seasonal) Nov. 2019 – Dec. 2019
Cashier and Sales
Winners Aug. 2017- Sept. 2019
Cashier and Sales Floor
McDonalds May 2016- Sept. 2017
Cashier
Go Green Wireless Jul. 2014- Aug. 2016
Receptionist
Child Care Provider Nov. 2011- Dec. 2019
EDUCATION
Social Service Worker Program Sept. 2017-Apr. 2019
George Brown College
CO-OP PLACEMENTS
Corrections Service Canada
January 2019 – April 2019
Worked alongside the Case Management workers
Case-Management
Worked as the receptionist
Greeted parolees
Assisted with general administrative duties
Answered a multi phone line system
Free For All Foundation
January 2018 to April 2018
Worked with teens that had behavioral issues.
Assisted teens with creating resumes and cover letters
Worked with seniors and created programs to keep them engaged
VOLUNTEER
Holland Christian Homes 2018-2019
Volunteered alongside Physiotherapists working with seniors
Breakfast with Santa Foundation
December 2015 & 2016
Served low income family’s breakfast and assisted with presenting the children with Christmas presents
Certifications
Smart Serve Certified