Assistant Coordinator It Administrator
Resume:
Abdul Qudoos Sarwari
Phone No +1-267*******
Email Adress: ***************@*****.***
1) Information Communication Technology (2015 – 2018) National Institute of Management & Administration (NIMA), Kabul, Afghanistan
2) High School Diploma, (2011 - 2013)
Ebrahim Khalilalah, Kabul Afghanistan
High school Teacher, (2020 - 2021)
Private High School, Kabul Afghanistan
- Administered assessments and Standardized tests to evaluate student progress
- Administered and graded tests and assignments to evaluate students
- prepared and implemented lesson plans covering required coursed Topics
- Assessment submitted class assignments, determined graded and reviewed work with struggling students to boost success Plan
Customer Service Representative (2018 - 2019)
Etisalat Telecommunication company Kabul Afghanistan
- Maintenance Custome Satisfaction with forward Thinking strategies focused customer addressing and resolving concerns.
- Provide Primary customer support to internal and external Customers.
- Evaluate Account and service histories to identifies Trends to relevant to back up team in resolving pro
- Cultivate customer loyalty and increase sales
- delivered prompt service to prioritize customer Needs.
- provide onboarding and guidance to other sales representatives to meet sales goal while growing opportunities for telecommunication company
- Responded proactively and positively to rapid change
- optimized customer support by establishing collaborative Service \
IT Administrator, (Dec2017- feb2018)
Ariana Afghan Airline Kabul, Afghanistan
- hardware and software to meet company objectives.
- Implementing security protocols
- Creating user accounts and performance access control
- Performing diagnostic tests and
Debugging procedures to optimize computer systems.
- Documenting processes, as well as backing up and archiving dat end- user feedback and error reporting systems
- Supervising and mentoring IT department employees, as well as providing IT support.
- Keeping up to date with advancement and best practices in IT administration.
Volunteer Leaders, (Sep–Dec 2021)
Atterbury Comp, Indiana USA
IELTS Certificate, Kabul Afghanistan (2020)
Managements
Administration
Customer service
MS. Office
Networking
Typing
Organization for Talent & Entrepreneurship Developments (OTED)
Database managements
+ First Responder
Professional Reference:
Tom Gurley
Store Supervisor
SunDanzer
***********@*****.***
420 E. Aviation suite 100, Tucson Az
Tom Gurley is my Store superviser
Ritiek Rafi
Real State Agent
Tucson Afghan Community
************@*******.***
Miss.Ritiek Rafi is our
Community Coordinator.
Dax Shtraus
Refugee Cash Assistant Coordinator
International Rescue committee
***.*******@******.***
Contact this candidate