Customer Service Cleaner
Resume:
Peggy Ocura
Houston, TX *****
******.**@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Target - Houston, TX
May 2000 to March 2007
• Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
• Operating scanners, scales, cash registers, and other electronics.
• Balancing the cash register and generating reports for credit and debit sales.
• Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
• Processing refunds and exchanges, resolving complaints.
• Bagging or wrapping purchases to ensure safe transport.
• Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
• Maintaining a clean workspace.
Education
High school diploma
Jack Yates High School - Houston, TX
August 1966 to June 1969
Commercial Driver's License (CDL)
Class C
Expires: January 2030
State: TX
Skills
• Driving (10+ years)
• English
• Customer service (7 years)
• Home health (1 year)
• Housekeeping (2 years)
• Property management (5 years)
Assessments
Customer service — Completed
December 2021
Identifying and resolving common customer issues
Full results: Completed
Customer focus & orientation — Completed
December 2021
Responding to customer situations with sensitivity Full results: Completed
Retail customer service — Familiar
December 2021
Responding to customer situations in a retail setting Full results: Familiar
Sales skills — Proficient
December 2021
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
November 2021
Level of motivation and discipline applied toward work Full results: Proficient
Cleaner fit — Completed
December 2021
Measures the traits that are important for successful cleaners Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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