Call Centre Matric

WENDY NOLWAZI KHOZA

** ******* **** ******, **** 1002 Hlanganani Gardens, Cosmo City

**** 071******* ***************@*****.***

OBJECTIVE

To establish myself in a dynamic environment that enables growth opportunities, values experience and strive for excellence and reward achievement. My objectives are also to be a valuable part of the environment in creating a better country and work with interest to reach organization main objectives.

SKILLS & ABILITIES

· Good Communication skills

· Organizing skills

· Computer literacy

· Time management skills

· Ability to work in a group and as an individual

· Ability to adapt and blend in a new environment

EXPERIENCE

February 2014 To

November 2014

Care Worker, Ukukhanya Kwezwe HBC

· Door to door HIV Testing

· Checking up on patients

· Referrals distribution for patients

March 2015 To October

2015

Performing Art, Thembalethu HBC

· Poetry

· Drama

· Music

·

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February 2014 To

November 2014

Care Worker, Ukukhanya Kwezwe HBC

· Door to door HIV Testing

· Checking up on patients

· Referrals distribution for patients

February 2016 To October

2016

Money Market Clerk, Shoprite

· Assisted in weekly sales promotions price change, balanced out daily sales history at the end of the day.

· Process returns transactions, resolve customer issues and answers questions.

· Collects payments by accepting cash, checks or charge payments from customers and make change for cash

customers.

· Discount purchases by redeeming coupons, maintain safe and clean working environment by complying with procedures, rules, and regulations.

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EDUCATION

November 2019

December 2016

November 2013

Business Management N4 Certificate

Mpumalanga, Ehlanzeni TVET College

Call Centre Certificate,

Gauteng, Imratec College

Matric Certificate

Mpumalanga, Njeyeza Senior Secondary School

Page 4

REFFERANCE

Mrs LL Mkhatshwa, Ukukhanya Kwezwe Co-0rdinator

072*******

Mrs F Nkuna, Shoprite Manager

072*******

DECLARATION

I Wendy Nolwazi Khoza declare that all the above information provided is correct in every aspect.

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