Data Analyst Entry

Skills

Extensive experience collecting and analyzing customer complaints data in a medical device company.

Experience with data visualization in Excel created a variety type of charts. Applied R, Python, and Tableau to do visualizations.

Excellent understanding and proficiency of platforms for effective data analyses, including Google Spreadsheets, Excel, Pivot Table, SQL, Python (Numpy, Pandas, Matplotlib), R, Tableau, Power BI.

Education

Google/Data Analytics Professional Certificate 2022

Online

Master’s in Business Analysis, 3.92 GPA 2019

Golden Gate University, San Francisco, CA

Bachelor’s in Food Science and Technology 2014

San Jose State University, San Jose, CA

Work Experience

Data analyst July 2021-Dec 2021

BD, San Jose, CA

Collected datasets from Power BI and stakeholders

Cleaned data and analyzed customer complaint dataset in Excel and Pivot table.

Applied Control Charts for products in Monthly Scorecard to monitor the trend of products complaint.

Implementing Post Market Surveillance (PMS) documents and calculated CPM or CPI for product complaints analysis.

Managed the list of standards.

Data Entry Analyst Mar 2021-July 2021 Direct Line, Fremont, CA

Integrate data by VLOOKUP function in excel.

Assisted in implementation of CMiC system.

Migrated large data sets into the new system.

Perform data admin actions.

Find account, contact, and other supplementary data from various sources to enrich new and existing records.

Perform audits to ensure data is aligned across multiple.

Data Analyst Internship May 2019-August 2019

Golden Gate University, San Francisco, CA

Using R to build predictive models with logistic regression to predict whether student will enroll classes.

Used Excel to analyze undergraduate applications data sets to figure out which program is the most popular, how many students are in each of the Funnel Stages in the application process and predict how many students will apply by next month.

Used Tableau to analyze and visualize the findings from the data sets and report to the supervisor in an intuitive way.

Created undergraduate enrollment weekly report to keep updated the status of students applications that help people make decisions.

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