Customer Service Restaurant Manager

Leticia Lynch

******@*****.*** 856-***-**** ******@*****.***

WORK EXPERIENCE

Bob evans — Restaurant Manager

**/**** ** **/****, Mt. Laurel, NJ

Customer service, management, schedule,cash handling, inventory, ordering, emailing,

training, advertising, hiring, firing

Translated and assembled business requirements into detailed, production-level

technical specifications, detailing new features and enhancements

Aramark@ university of Penn — Assistant retail and food service director

11/2007 to 12/2008, Philadelphia, PA

Customer service, management, schedule,cash handling, inventory, ordering, emailing,

training, advertising, hiring, firing

Translated and assembled business requirements into detail

Chilis — Manager

12/2008 to 04/2010, Hamilton, NJ

Customer service, management, schedule,cash handling, inventory, ordering, emailing,

training, advertising, hiring, firing

Oversight of all banking, inventory and control of food and beverage requirements

including alcohol, sanitation and safe-serve certifications. Provided corporate catering

for events including venue design and set-up. Managed staff of 100 individuals including

hiring and terminations.

Cracker Barrel — Restaurant Manager

04/2010 t

Oversight of all banking, inventory and control of food and beverage requirements

including alcohol, sanitation and safe-serve certifications. Managed staff of 150

individuals including hiring and terminations. Also working at various locations and

traveling

Gig work.. self employed — gig worker

01/2020 to Present, New Jersey

Shopping, delivering food, guest services, handling issues with orders, while working

independently

EDUCATION

Johnson & Wales University — Associates in Culinary Arts bachelors in Food

Service Management

Classes in Accounting, OSHA and serve safe training, Micro and Macroeconomics

Business and social classes

Experience in customer service, cash handling, management

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