Customer Service Representative
Resume:
I have roughly around * yrs of customer service and . My attributes are
great attitude, I'm on time for work, goal oriented, team player, I believe in do it right the first time you won't need to go back and do it again, good listener, when I'm working that's all that I care about. At that time mulit-tasker,, I'm, hard working person, quick but efficient on tasks given by store upper- management,, I ask question, on what needs to be done for that day and a rep go getter.
Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Flexible [Job Title] with [Number] years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients. Enthusiastic Client Service professional with [Number] years of client interface experience. Well-versed in [Industry] products, services and consumer trends. Skilled in both individual and team roles, with expertise in training and mentoring new staff on company objectives. Friendly and efficient [Job Title] devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding [Industry] standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Effective [Job Title] with [Number] years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. DANIELLE J ”
DIXON
CONTACT
*****************@*****.**
m
Converse, TX 78109
SKILLS
• Report creation
• Credit card payment processing
• Report generation
• Adaptive team player
• Process optimization
• Quality control
• Problem-solving abilities
• Retail sales customer service
• Stockroom procedures
• Customer relations
• Courteous demeanor
• Store maintenance
• Sales expertise
• Promotional support
• High-energy attitude
• Product organization
[Industry] regulations
knowledge
•
EDUCATION AND
SUMMARY
07/2018 - 09/2020
High School Diploma
Mission Adult Ed
Redlands, CA
Some College (No Degree)
Mira Costa College/ Clc
Oceanside, CA
Smoothly manage workflow and optimize team strengths to meet service quotas.
Positive, upbeat [Job Title] brings more than [Number] years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
Hardworking [Job Title] accustomed to fast-paced [Type] call center environments. Quickly and effectively understands, documents and resolves customer concerns, driving satisfaction while meeting demanding business objectives. Well-versed in [Industry] standards and best practices.
Energetic and reliable [Job Title] well-trained in overseeing CRM for high-end merchandise environments. Proven performer leverages superior communication and relationship-building strengths. Detailed focus to increase and retain long-term customers.
Innovative [Job Title] focused on maintaining high levels of accuracy as well as achieving customer service and sales goals. Proven ability to establish rapport with clients and exceed all sales goals. In-depth knowledge of [Software] and [Software].
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Dedicated Customer Service Representative motivated to improve service satisfaction and contribute to overall company success. Well-developed communicator versed in [Product or Service] solutions. Cheerful and upbeat [Job Title] with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Detail-oriented approach to resolving CRM issues.
Bilingual Customer Service
Customer Service Representative
7eleven Converse, TX
TRAINING
EXPERIENCE
Informed customers about billing procedures,
processed payments and provided payment option
•
setup assistance.
Answered [Number]+ inbound calls per day and
directed to designated individuals or departments.
•
Answered customer questions and addressed
concerns, resulting in [Number]% reduction in
complaint calls.
•
Delivered service and support to each customer,
paving way for future business opportunities.
•
Educated customers on special pricing opportunities and company offerings.
•
Contact this candidate