Customer Service Assistant Manager

Tori Epps

Mooresburg, TN *****

**********@*****.***

+1-423-***-****

Work Experience

Shift Leader

Long John Silvers - Morristown, TN

June 2010 to October 2014

Assess customer needs and issue complimentary service to maintain customer loyalty. Assistant Manager

Wendy's - Morristown, TN

May 2007 to May 2010

Engage with team members, other management, and customers to boost company morale and productivity.

Bartender/Server

Lakeside Bar & Grill - Bean Station, TN

March 2000 to April 2006

Greet patrons, verify legal age, take orders and provide the best service. Education

High school diploma

Lee High School - Ben Hur, VA

June 1996

Skills

• Shift Management

• Bartending

• POS

• Serving Experience

• Cash Handling

• Restaurant Experience

• Assistant Manager Experience

• Cleaning Experience

• Upselling

• Food Service

• Food Preparation

• Store Management Experience

• Cashiering

• Restaurant Management

• Food Safety

• Hospitality

• Customer service

• Leadership

• Guest services

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