Ashley Thornton
Mobile: 314-***-****
Email: **************@*****.***
LinkedIn: www.linkedin.com/in/Ashley-thornton2019
OBJECTIVE
Seeking a challenging position that will utilize my experience and skills in Customer Service
Sales Associate/Customer Service Representative
Alliance Petroleum Company at LP Mart, St. Louis, 08/2021-02/2022
Greeted customers entering establishments
Received payment by cash, check, credit cards or automatic debits
Answered customers' questions, and provide information on procedures and policies
Helped customers find the location of products
Issued receipts, refunds, credits, or change as appropriate per transaction
Customer Service Representative
The Results Company, St. Joseph, MO, 10/2019-04/2020
Computed charges for merchandise or services and receive payments
Reviewed orders for services, such as accounts, contracts, & payments
Explained fees, policies, and procedures
Provided information about services such as availability, operation, or description
Advise customers on use and care of merchandise
Server/ Delivery Driver
Hunan House Restaurant, St. Joseph, MO, 07/2011-03/2018
Delivered food and beverages, etc.
Informed customers of new products and price changes
Recorded sales or delivery information on daily sales and delivery record
Resolved customers' complaints regarding products or services
Collected money from customers, make change, and record transactions on customer receipts
Placed food servings on plates or trays according to orders or instructions
Cleaned dishes, kitchen utensils, equipment, or facilities
EDUCATION
GED – Webster High School, St. Joseph, MO
Business and general course, Missouri Western State University
COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint, Internet Search