data entry or customer service

Ashley Jhagroo

****************@*****.*** 281-***-**** Baytown, TX

WORK EXPERIENCE

Amazon Jan. 2021 - Dec. 2021

Customer Service Representative Remote

Focused on preventing and solving problems for customers while listening and treating the customer as a friend, earning customer trust and business.

Meet company daily metrics and response rates.

Main objective was to solve customer problems in a quick and efficient manner. USPS Nov. 2020 - Dec. 2020

Holiday Clerk Assistant Baytown, TX

Sort packages and mail into correct carrier bins, sort mail into correct P.O. boxes, assist customers with questions and concerns.

Assist post office with mail and package workload for the holiday season. Capital Senior Living April 2019 - Nov. 2020

Dietary Assistant Baytown, TX

Prepare and serve meals to assisted living facility residents as well as follow each resident's preferences and diets. Harry & David March 2018 - April 2019

Data Entry Remote

Formatting excel spreadsheets

Uploading and processing customer orders into programs EDUCATION

Houston Community College

June 2022

Psychology Major Baytown, TX

Associates in sciences of psychology

All courses are taken online on own schedule

SKILLS & INTERESTS

Skills : Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Outlook, Quickbooks, Bookkeeping, Data Entry, Organization, Team Leader, Detail oriented, Time management, Problem Solving, Communication, Customer Service, 65+ wpm

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