Office Assistant Customer Service

Nicole Puleo

**-** **** **, ********, NY, ***** *********@*****.*** 347-***-****

Education

**/**** – 05/2018 Bachelor of Science, St. Johnʼs University Sport Management

Professional Experience

10/2019 – present Assistant, Advantage Solutions

Typing, formatting, and editing reports, documents, and presentations. Scheduling appointments, maintaining an events calendar, and sending reminders. Copying, scanning, and faxing documents, as well as taking notes. Excellent written and verbal communication skills. 04/2015 – present Supervisor, Aramark - Citi Field Provides a positive customer experience with fair, friendly, and courteous service. Registers sales on a cash register by scanning items, itemizing and totaling customersʼ purchases.

Contributes to team effort by accomplishing related results as needed. Excellent communication skills

05/2018 – 05/2019 Office Manager, Bronx Zoo Warehouse Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards.

Answering telephone calls and emails from customers and clients and directing them to relevant staff.

Organization and the ability to multitask to complete a wide variety of tasks. Attention to detail to ensure tasks are completed thoroughly and correctly. 01/2018 – 05/2019 Social Media, Events and Operations Intern, St. Johnʼs University Overseeing clerical tasks, such as sorting and sending mail. Scheduling meetings and sending meeting invites to attendees. Answering phone calls.

Time management.

06/2018 – 02/2019 Office Assistant, MLB Network

Keeping an inventory of office supplies and ordering new materials as needed. Taking and delivering messages.

Flexibility and the ability to prioritize new tasks as they come in. Customer service.

10/2017 – 10/2018 Marketing Intern, Overtime

Help with the planning and hosting of marketing events. Contribute to the creation of mock-ups, email campaigns, and social media content. Assist with daily administrative duties.

Design and present new social media campaign ideas.

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