Medical Assistant Customer Service

Carolyn Denise Evans

**** *. ******* ******, *******, IL 60641

773-***-**** ***********@*****.***

SUMMARY OF SKILLS

Over 10 years’ experience as a professional home health aide. Well-organized and compassionate, with an emphasis on delivering excellent customer service. Enthusiastic contributor to a team environment.

WORK EXPERIENCE

2012-2014 Lifestyle Options, Home Care Professional Schaumburg, IL

- Performed light housekeeping duties, including preparing meals and cleaning the home.

- Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

- Provided companionship to patients to keep them mentally healthy and alert. 2008-2011 New Age Elder Care, Home Health Aide Lincolnwood, IL

- Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

- Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

- Entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert.

2008-2009 Maid-to-Order, Housekeeper Chicago, IL

- Housekeeper in private homes, including bedrooms, bathrooms, kitchens and changing linens.

- Disinfected equipment and supplies, using germicides or steam-operated sterilizers.

- Emptied wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

2006-2007 Weiss Memorial Hospital, Patient Care Technician Chicago, IL

- Answered patient call signals, signal lights, bells, or intercom systems to determine patients' needs.

- Changed soiled linens, such as bed linens, and restocked patient and staff areas. 1995-2012 Addus Healthcare, Home Health Aide Chicago, IL

- Maintained records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

- Provided patients with mobility assistance, bathing, dressing and grooming.

- Provided companionship to patients, conversed with, or read aloud to patients to keep them mentally healthy and alert.

EDUCATION

2007 Olympia College, Medical Assistant Diploma Chicago, IL

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