Assistant Executive Housekeeper

LEODEGARIO LOPEZ

Phone: 322-***-****

Email: *************@*****.***

Addres: Toledo #144, Puerto Vallarta, Las Juntas, Jalisco.

Objective

Seeking full-time employment in housekeeping.

Ability Summary

Multilingual: Fluent English, Fluent Spanish, Conversational Tagalong

Able to interview, hire, train, and coach employees

Capable of collaborating with vendors and unions to complete tasks in a timely manner

Knowledge of OSHA, MSDS, and biohazard protocols

Employment History

Owner/Operator

12/2016 - 10/2019 Leo's Cleaning Services 12/2016 – Present Puerto Vallarta

Operated cleaning business

Cleaned residential and commercial properties

Hired, trained, and managed small group of employees

Developed and bargained contracts

Executive Housekeeper Holiday Inn Hotel 06/2015 - 10/2016 Cody, WY

Inspected guest rooms, public areas, and grounds for cleanliness and appearance

Ensured that company standards for guest services, décor, and housekeeping are met

Answered questions from guests about hotel policies and services

Kept track of how much money the hotel or lodging facility is making

Interviewed, hired, trained, and sometimes fired staff members

Monitored staff performance to ensured that guests are happy and that the hotel is well run

Coordinated front-office activities of hotels or motels and resolved problems

Set room rates and budgets, approved expenditures, and allocated funds to various departments

Assistant Executive Housekeeper Hyatt 02/2015 - 05/2015 Sedona, AZ

Assisted Executive Housekeeper with all daily activities

Trained and coordinated staff

Maintained customer quality standards

Ensured timely resolution of problems

Housekeeper Floor Manager The Linq Hotel 08/2014 - 12/2014 Las Vegas, NV

Trained and coordinated staff

Maintained customer quality standards

Ensured timely resolution of problems

Laundry Attendant Renaissance Las Vegas 03/2013 – 06/2014 Las Vegas, NV

Cleaned and sorted linens

Stocked and delivered linens

Housekeeping Supervisor Aria (Sky Suites) 12/2009 – 08/2011 Las Vegas, NV

Trained staff to achieve 5 star rating for hotel

Supervised all aspects of housekeeping

Taught etiquette and guest interaction skills

Inspected work to assure quality standards

Education History

Issuing Institution Location Degree Received Course of Study

Instituto Cajme Mexico Vocational School Certificate Three Year Vocational Certificate

E.T.I. Mexico High School Diploma General Studies

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