Khailla Shanne Arguelles

adqg9q@r.postjobfree.com

587-***-****

Awards and Publications:

Wandering Autumn Magazine Poetry November 2021

- BIPOC Spotlight, November issue

- Front cover name and poetry title feature

Awakening Voices Poetry June 2021

- Youth Empowerment Program: Poetry

Wandering Autumn Magazine Poetry March 2021

- Women Supporting Women, March mini-issue

- Front cover name and poetry title feature

Wandering Autumn Magazine Poetry February 2021

- Love & Stuff, February issue

Crazy Maple Studio, Inc Fiction July 2020

- Chapters: Interactive Story 1 of 100 Share the Love writing contest winner out of 5000+ contestants

- Original fiction published under one-tap tales format for IOS/Android software

Education:

Bachelor of Arts in English Sept 2016 – Dec 2020

Minor in Creative Writing

Mount Royal University

Languages:

Fluent in English and Tagalog

Experience:

Novitex Enterprise Mailroom Associate

December 2021 – Present

• Sorts, tags, and sends 100+ incoming mails and packages to Cenovus and Husky Energy employees daily, sending the deliverables to their appropriate office location and/or home address for those working remotely

• Constructs and proofreads correspondence regarding client inquiries, reminders, data, and other information

• Answers and relays customer queries about their packages and/or procedure on returning or requesting office equipment and stationaries

• Arranges regular or rushed courier requests for local and international package and at-home pick-ups

• Opens, and distributes paper and electronic incoming mails to assure flow of information

• Identifies unlabeled mystery mails and delivers them to appropriate department and/or office personnel

• Maintains an organized manual and electronic information filing system to assure accurate company records

• Accurately inputs cost centers for each individual outgoing packages and trips to assure proper monthly invoicing

Freelance Ghostwriter and Copyeditor

March 2020 – Dec 2021

• Writes journals, essays, manuscripts reflecting client’s goals and needs, and received positive criticisms and feedbacks regarding punctually submitted manuscripts

• Creates an effective, efficient, and flexible writing schedule to ensure submission prior the deadline to allow clients an allowance to review and request for changes if needed.

• Checks manuscripts for grammatical errors, writing style, and sentence flow to guarantee readable and plausible essays

• Thoroughly communicates with clients regarding project needs, deadlines, expectations, and feedbacks

• Research topics and subtopics related to projects, articles, papers, and manuscripts

Sunterra Market

April 2017 – March 2020

• Accurately handled the POS system transactions including cash, credit, returns, exchanges, and refund to ensure seamless and accurate cash flow

• Actively stayed informed about the latest product sales offering and loyalty programs

• provided quality service upholding the brand standards and value to guarantee customer satisfaction

Technical Skills: Microsoft Office, Canva editing, Google Apps, Social Media Platforms, Administrative, Technical and Creative Writing, Research

Personal Skills: Attentive, Organized, Critical Thinker, Written/Verbal Communication, Self-Awareness, Creative, Reliable, multi-task

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