Khailla Shanne Arguelles
*************@*****.***
Awards and Publications:
Wandering Autumn Magazine Poetry November 2021
- BIPOC Spotlight, November issue
- Front cover name and poetry title feature
Awakening Voices Poetry June 2021
- Youth Empowerment Program: Poetry
Wandering Autumn Magazine Poetry March 2021
- Women Supporting Women, March mini-issue
- Front cover name and poetry title feature
Wandering Autumn Magazine Poetry February 2021
- Love & Stuff, February issue
Crazy Maple Studio, Inc Fiction July 2020
- Chapters: Interactive Story 1 of 100 Share the Love writing contest winner out of 5000+ contestants
- Original fiction published under one-tap tales format for IOS/Android software
Education:
Bachelor of Arts in English Sept 2016 – Dec 2020
Minor in Creative Writing
Mount Royal University
Languages:
Fluent in English and Tagalog
Experience:
Novitex Enterprise Mailroom Associate
December 2021 – Present
• Sorts, tags, and sends 100+ incoming mails and packages to Cenovus and Husky Energy employees daily, sending the deliverables to their appropriate office location and/or home address for those working remotely
• Constructs and proofreads correspondence regarding client inquiries, reminders, data, and other information
• Answers and relays customer queries about their packages and/or procedure on returning or requesting office equipment and stationaries
• Arranges regular or rushed courier requests for local and international package and at-home pick-ups
• Opens, and distributes paper and electronic incoming mails to assure flow of information
• Identifies unlabeled mystery mails and delivers them to appropriate department and/or office personnel
• Maintains an organized manual and electronic information filing system to assure accurate company records
• Accurately inputs cost centers for each individual outgoing packages and trips to assure proper monthly invoicing
Freelance Ghostwriter and Copyeditor
March 2020 – Dec 2021
• Writes journals, essays, manuscripts reflecting client’s goals and needs, and received positive criticisms and feedbacks regarding punctually submitted manuscripts
• Creates an effective, efficient, and flexible writing schedule to ensure submission prior the deadline to allow clients an allowance to review and request for changes if needed.
• Checks manuscripts for grammatical errors, writing style, and sentence flow to guarantee readable and plausible essays
• Thoroughly communicates with clients regarding project needs, deadlines, expectations, and feedbacks
• Research topics and subtopics related to projects, articles, papers, and manuscripts
Sunterra Market
April 2017 – March 2020
• Accurately handled the POS system transactions including cash, credit, returns, exchanges, and refund to ensure seamless and accurate cash flow
• Actively stayed informed about the latest product sales offering and loyalty programs
• provided quality service upholding the brand standards and value to guarantee customer satisfaction
Technical Skills: Microsoft Office, Canva editing, Google Apps, Social Media Platforms, Administrative, Technical and Creative Writing, Research
Personal Skills: Attentive, Organized, Critical Thinker, Written/Verbal Communication, Self-Awareness, Creative, Reliable, multi-task