Isabella Robinson
Surprise, AZ 85374
((H) 623-***-**** (C) 419-***-**** (E) ************@*****.***
Career Overview
Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.
Skill Highlights
Knowledgeable in all areas of computer, i.e., Word, Excel, Power Point, etc.
Consistently meet/exceed goals and deadlines
Core Accomplishments
Recently received a Green Belt Certification in the Lean Six Sigma Program where the DMAIC process was followed. Lean Six Sigma is a program that focuses on streamlining a process by eliminating unnecessary steps.
Have taken the Dale Carnegie course "How to Win Friends and Influence People".
Have taken a beginner Spanish class and currently continuing to improve my communication skills by conversing with former Co-workers.
Have participated in many seminars including "How to Handle Difficult Situations with Tact and Skill", "Effective Communication Skills" and "Prioritizing Your Workload".
Consistently praised by management for the quality and timeliness of reports, attention to detail and team-player attitude.
Developed and implemented a new filing system which resulted in increased company efficiency and productivity.
Assisted with planning and execution of all aspects of company departmental move.
Increased meeting efficiency by developing meeting agendas.
Improved communication efficiency as primary Records Retention Liaison between the Product Development/Mold Engineering departments and the rest of the company for the file retention program.
Professional Experience
11/2014 - 06/2020 Columbus City Schools - Columbus, OH
Secretary - Attendance and Records
Responsibilities include keeping proper records of students arriving late and leaving early - Also responsible for keeping current and proper records (CUMS) of every student in the school
07/2014 – 11/2014 Giant Eagle Market District, Columbus, OH
Cashier – Front End – Responsibilities include checking out customers and providing unparalleled customer service.
01/2014 – 07/2014 Toledo Blade, Toledo, OH
Clerk – Circulations – Handled bill payments for Corporate Accounts, processed returns for Districts and carriers, maintained files and other misc. duties as assigned.
07/1977 – 07/2012 Owens-Illinois, Inc. Perrysburg, OH
Administrative Assistant - Supported a large group of Design and Mold Engineers and their departmental Managers.
Performed tasks such as filing, developing spreadsheets, faxing reports, photocopying and scanning documents for company use.
Was accountable for all operations of busy office, including travel scheduling, meeting arrangements, answering phones, preparing reports, metrics development, records retention, preparing presentations, etc.
Collaborated with other groups in the company to ensure smooth workflow and efficient organization operations.
Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
Education
1976 CETA, Toledo, OH, USA
Certificate of Completion
Training was for all Clerical/Secretarial occupations
1975 Rogers High School, Toledo, OH, USA
High school diploma (GED)