Customer Service Representative
Resume:
March 2012- April 2015
September 2007 - June 2011
Destiny Mosley
**** ***** ******** *** *******, Illinois 60615
312-***-**** • ***********@*****.***
Objective
Customer service representative seeking to Attain a position that will enable me to use my strong communication and organizational skills, customer service background, and my ability to work well with others. Work Experience
Housekeeper
University of Chicago Medicine, Chicago, IL
Routinley clean patient rooms, nursing units, surgical areas, administrative offices, laboratory areas, waiting areas and public restrooms, as well as launder all hospital linen. Using various cleaning chemicals and disinfectants, housekeepers wipe equipment, clean furniture, polish floors and vacuum carpets. They make beds, empty trash and restock medical supplies. Also ensure that proper infection-control policies are being followed. CSR/Agent (WFH)
General Motors, Chicago, IL
Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services and policies Guide callers through troubleshooting, navigating the company site or using the products or services Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Working from home space environment.
Cashier
Walgreens, Chicago, IL
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Handle cash transactions with customers using cash registers Scan goods and collect payments
Issue receipts, refunds, change or tickets
References
Shalice Woods 773-***-****
Constance Summers 773-***-****
Kia Watson 312-***-****
Education
Carver Military Academy
JROTC
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