Customer Service Representative
Resume:
Patricia Williams
Looking for entry level position to show my skills and hardworking ethnic
Harrisburg, PA 17109
************@*****.***
Willing to relocate to: Mechanicsburg, PA - -
Authorized to work in the US for any employer
Work Experience
Server
Iron Skillet Restaurant - Carlisle, PA
September 2020 to April 2021
Advised guest to on selected menu favorites. Knowledge in taking breakfast orders and delivered food and drinks in a timely manner.
Hostess
Dukes Bar and Grill - Wormleysburg, PA
February 2020 to September 2020
Greeted customers with a friendly attitude and used seating chart to sit customers accordingly. Used pos system to handle checks and currency.
Drug and Alcohol Peer Assistant
Cambridge Springs-SCI - Cambridge Springs, PA
April 2014 to August 2016
Educated offenders on withdrawal, medications, addiction, recovery, coping skills, and community resources. Facilitated groups as well as 12 step meetings. Customer Service Representative
Capital Blue Cross - Harrisburg, PA
May 1998 to November 2007
Reviewed customer account information to determine current issues and potential solutions. Advised providers and hospitals benefit information for patients. Provided Pre-authorizations for certain medications and medical procedures.
Education
High school diploma
Susquenita - Duncannon, PA
September 1984 to June 1990
Skills
• Host/Hostess
• POS
• Serving
• Cash Handling
• Cashiering
• Customer Service call center, Computer skills, Microsoft account word, clerical duties (9 years)
• Microsoft Office
• Data Entry
Certifications and Licenses
OSHA
May 2014 to Present
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