Youth Worker Customer Service

Krista Sookhai

~ *** Naperton Dr. Brampton, ON L*R 0Z9 ~ *****************@*******.*** ~ (647)-382- 2526

Job Objective: To obtain a full-time or part-time position at a company that will allow me to apply my knowledge of behavioural psychology and sociology to my work and effort to improve the lives of others.

Professional Qualifications

Positive work ethic with the ability to communicate with diverse individuals

Demonstrates best effort in an energetic approach

Strong interpersonal skills

Ability to be a part of a team

Capability to be an effective problem solver

Demonstrates patience while working with children

Strong time management skills

Ability to pay close attention to detail –attentive

Education

Honours Bachelor of Behavioural Psychology Degree Program, Seneca College September 2018- Present

Strong GPA 3.8-4.0 with expected graduation in April 2022

Knowledge of ABA, counselling theories, behavioural techniques and interventions

Certificates/ Awards

WHMIS training, June 2021

Workplace Safety Training, June 2021

Emergency First Aid/ CPR, September 2019

Smart Serve, June 2018

Experience

Addictions Support Facilitator, Horizons Opioid Treatment Services September 2021- Present

Teaching clients different coping mechanisms Etobicoke, ON

Organize meetings with clients to evaluate their mental health and substance problem

Leading group or one-on-one therapy sessions

Identifying issues and creating personable goals and treatment plans for each client

Complete weekly urine drug screening for each client

Waitress, Restaurant Nine18 August 2017- Present

Create a memorable and enjoyable experience for customers Brampton, ON

Answers phone calls regarding restaurant inquires or reservations

Assist with special events as needed

Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs

Receptionist, DRS Electric Motor Services and Modifications INC. March 2019- March 2020

Advertised for DRS Etobicoke, ON

Assisted in the consumer orders and inquiries

Made phone calls to confirm upcoming orders

Completed spreadsheets for company and filing

Sales Associate, Forever 21 September 2016- March 2017

Customer service Brampton, ON

Tidied and reorganized merchandise

Managed fitting room in a neat and methodical manner

Volunteer Experience

Special Events Volunteer, UPS Canada December 2015- August 2016

Participated in annual food drives Mississauga, ON

Assisted in Christmas drive and gift wrapping

Baby Sitting / Tutoring June 2014- October 2015

Assisted children when they had difficulty with homework (Math, English) Brampton, ON

Created a list of daily activities for children enjoyment and maintained a defined schedule set by parents

Prepared food and other housekeeping tasks

References available upon request

Contact this candidate