Melissa Switalla
**** * ********** *** ******* Heights, IL 60706 773-***-**** ****************@*****.***
WORK EXPERIENCE
DUPAGE SENIOR CITIZENS COUNCIL Lombard, IL
Enrollment Coordinator 2016-2020
●Managed Nutrition Department of Meals on Wheels when supervisor worked from home
●Provided a warm and welcoming first point of contact for individuals looking for resources
●Responsible for intake process/routing recipients of Meals on Wheels
●Worked collaboratively with staff to effectively maintain a positive and professional work environment
VILLAGE OF LINCOLNWOOD SUMMER DAY CAMP Lincolnwood, IL
Program Coordinator 2015
●Oversaw all supervisors, counselors and campers of each six camps
●Generated a weekly supply list from all supervisors, made purchases and distributed materials
●Maintained administrative duties such as payroll, filing, data entry and communication with vendors and field trip representatives
●Stayed in contact throughout the day with parents via phone, email and in person
●Reported daily to the camp director, regarding programmatic needs and staff performance
IN-HOME CHILD CARE Barrington, IL 2013
Nanny
●Created a safe environment both physically and emotionally for the child
●Kept child on a daily schedule while incorporating fun outings
●Reinforced boundaries both consistently and lovingly
●Taught letters, numbers, colors and shapes in imaginative and creative ways
BOYS AND GIRLS CLUB Elgin, IL 2002
Program Director
●Led and managed a staff of five employees
●Oversaw up to 75 children including all activities and programs
●Worked alongside staff to ensure age-appropriate activities, games and lessons
●Responsible for purchasing/keeping inventory of all club resources
YOUTH TRANSITIONS Elgin, IL 2001&2002 Youth Mentor
●Escorted teens to and from various career modules on a daily basis
●Maintained productive relationships with teens in which they felt comfortable to share their thoughts, ideas and feedback regarding each career opportunity
●Provided teens with transportation to and from home each day
EDUCATION
DEPAUL UNIVERSITY Chicago, IL
School for New Learning 2012
●Bachelor of Arts
●Academic Good Standing
●DePaul Grant Recipient-2012