Staff Coordinator Customer Service

Shawn Glover

**** **** ****

Charlotte, NC *****

Phone: 704-***-****

E-mail: ***********@*****.***

Qualifications and Skills

*Assistant Manager *Dining Room Management *Staff Scheduling *Shift Leader *Customer Service *Cashier *Kitchen Staff Coordinator *Organized *Efficient *Multitasker *Planning Work History

2012-2014 Assistant Store Manager, Little Caesars Pizza, Charlotte, NC

● Responsible for staff scheduling

● Delegated duties among staff in an efficient and orderly fashion

● Maintained opening and closing restaurant

● Transported monies to the bank

● Handled customers concerns

2012-2013 Shift Leader, Little Caesars Pizza, Charlotte, NC

● Responsible for overseeing the productivity of the staff

● Coached employees according to daily work goals

● Maintained any disciplinary issues among employees 2011 Cashier, Bojangles, Charlotte Douglass Airport, Charlotte, NC

● Responsible for compiling and preparing customer orders

● Processed customer payments via cash, debit, credit and gift cards

● Prepared pricing and ordering for correct itemization

● Evaluated and handled any customers concerns and issues 2006-2010, Homemaker, Charlotte, NC

● Advise and assist family members with nutritious meal plans

● Utilize commodities from surplus food programs

● Assist in training and disciplining children

● Assign and delegate housekeeping duties and schedules

● Maintain household financial records and payment schedules 2004-2005, Cashier, McDonalds, Charlotte, NC

● Responsible for compiling and preparing customer orders

● Processed customer payments via cash, debit, credit and gift cards

● Prepared pricing and ordering for correct itemization

● Evaluated and handled any customers concerns and issues Education

Myers Park High School, Charlotte, NC 2005

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