E XPERIENCE
E DUCATION
JOYCEMATHIS
**** ***** **** ****, **** MS. 38637 901-***-****
***************@*****.***
To secure a position where I can utilize my leadership skills and training to further the overall success of the company.
MARCH 2021-CURRENT
PROCESS ASSISTANT, AMAZON
● Track and report labor hours.
● Ensure successful area performance, through tracking, reporting and feedback of associate performance.
● Help support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers.
● Fully understanding workflow and daily production goals.
● Maintain compliance and consistency and take corrective action when needed.
SEPTEMBER 2019 – MARCH 2021
PROBLEM SOLVER/AMBASSADOR, AMAZON
• Directed/Recruitment/Training and Staff development initiatives to maximize productivity and revenue.
• Administered Daily operations to ensure policies were adhered to and understood.
• Cultivated strong business relationships with customers.
• Planned and executed floor merchandising initiatives with Merchandising Manager.
SEPTEMBER 2006 – A UGUST 2014
ESA II FOOD ASSOCIATE ( SHIFT LEADER ), B APTIST M EMORIAL H OSPITAL
• Oversaw opening/closing operations in compliance with company policies/procedures
1984-1986
BUSINESS ADMINISTRATION, LEMOYNE OWEN COLLEGE
S KILLS
R EFERENCES
AVAILABLE UPON REQUEST
2
1988-1989
BUSINESS ADMINISTRATION/ACCOUNTING, SHELBY STATE
COMM. COLLEGE
● Strong Communica on
● Strong Leadership skills
● Shi leader
● Problem Solver
● Strong computer skills
● Team Player
● Learning Ambassador
● Inventory Clerk