Entry Clerk Operational Manager

Location:

Gauteng, South Africa

Salary:

15000

Posted:

March 08, 2022

Contact this candidate

Resume:

PHASOA LERATO VIRGINIA

PROFESSIONAL PROFILE

Focused personnel with compassion, leadership, and strong interpersonal and administration skills. Dedicated to providing the best outcome in every task she is given. Demonstrates a high level of professionalism with good communication and relationship building skills and encourages team collaboration to achieve satisfaction at work.

PERSONAL DETAILS

Residential address Stand no. 279 Monotwane, Mashashane 0743

Email address **************@*****.***

Contact 082*******/015*******

Language Proficiency: English, Sepedi, Afrikaans, Tshivenda

Date of birth: 1984-08-25

Gender: Female

Nationality South African

Race: African

Driver license Code C1

EDUCATION & QUALIFICATIONS

Institution: MSC Business College

Qualification: Bachelor of Business Administration (Still busy with from 2020 July)

Modules passed: Business Management

Marketing Management

Economics

Business communication

Human Resource Management

Financial Management

Financial Accounting

Entrepreneurship

Institution: MSC Business College

Qualification: Human Resource Management and Practice Support certificate (2014)

Institution MSC Business college

Qualification: Basic Routine Health Information System for Data captures Certificate (2008)

Institution University of Pretoria

Qualification: Grade 12 certificate

High school attended Dr. MJ Madiba high school

KEY SKILLS & COMPETENCIES

Managing the reception area and answering the telephone and taking of messages.

Coordinating all arrangements of meetings, compiling agenda packs and taking of minutes and distribution.

Maintaining a proper filling system of the facility according to SOP and filling all correspondences.

Compiling accurate records and reports.

Coordinating venues for meetings and arranging of refreshments and other activities.

Ability to work independently with minimum supervision.

Ability to cope with a demanding workload.

Computer literacy and ability to use Microsoft Word, Excel, Outlook and PowerPoint.

Strong organisational and writing skills.

General office administration

Sound verbal and written communication skills.

Extensive administrative knowledge and experience as a data entry clerk or receptionist.

Creating a welcoming, caring and safe environment for clients that puts them at ease

Complying with a strict dress code of practise and have high appearance standards.

Good record keeping

Ability to handle tasks of multi-disciplinary nature.

Ability to handle information in a confidential manner

Ability to be innovative and creative.

Professional attitude.

Good telephone etiquette and interpersonal skills to deal with public and staff members.

WORK EXPERIENCE

Over the twelve years of working in Department of Health, I have worked as Administration Manager in TB office Aganang Municipality for two years and worked as a Receptionist Data Entry clerk at Maraba clinic for ten years.

Responsible for providing a high quality service to individual patients and clients entering the facility on daily basis and managing all facility information with high level of confidentiality.

DUTIES AND RESPONSIBILITY AT MARABA CLINIC

Serve as an entry point/receptionist for all people entering the premises or call the premises.

Direct all clients entering the premises to the relevant personnel

Answer all calls and direct them to the relevant personnel.

Maintain filling system and manage the records

Sort and prepare documents for archiving and disposal processes

Perform all administrative duties(Typing of minutes in meetings, letters,faxing and emailing document and make photocopies )

Ensure on-going data capture from files into the database within agreed timeframes( daily data capturing)

Ensure records and files are properly kept and secured(file numerically)

Report missing data and errors to the manager

Identify, resolve or query missing data and errors observed during data entry, electronic checks or manual reviews

Prepare weekly, monthly and quarterly reports and statistics.