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Information Security,IAM,Access Management, Recertification,CEH,ISO,IT

Pune, Maharashtra, India
March 10, 2022

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Contact: +91-805******* & 986******* E-Mail: &

Job Objective

Seeking lead level assignment in Cyber Threats Information Security, Cyber IAM ops as a Security Specialist, Individual contributor role, IT Infrastructure with a leading organisation of repute

Profile Summary

An astute and competent professional with 13+ years of experience in Information Security Division, IT Security Audit, Users Access Control, IT Infrastructure support, Project Management, ITIL framework, IT Incident & Problem Management

Currently associated with BNY Mellon Technology, Pune as Info Sec Analyst as an IAM Lead Ops.

Proficient in providing complete technical support to the customers with a team of L1/L2 which includes complete application support, process optimization, troubleshooting

Expertise in handling Irate clients or business stakeholder

Effective communicator with excellent relationship building skills; strong team managing & leading abilities

Heading service delivery functions, to ensure end-to-end ownership of incidents, access and service requests

Meeting deadlines and turnaround time without compromising quality norms and adhering to SLA

Understanding and coordinating client’s needs / enhancements, customisation, software-related issue of clients to provide

solutions in adherence to delivery schedules.

Core Competencies

Ensuring that the goals of the Incident Management process are achieved; detecting, logging, categorizing and prioritizing incidents; providing initial Incident Support

Resolving problems & issues within set timelines and developing the Knowledge Base; ensuring that the issue does not happen again

Assessing IT requirements of the organization in terms of software, hardware and other peripherals / products, and handling procurement of the same

Attending day-to-day hardware breakdowns; managing preventive maintenance of the computers, by ensuring that hardware equipment function smoothly and controlling the movement of computer equipment

Monitoring project progress as per scheduled deadlines for various tasks and taking necessary steps to ensure completion within time, cost and effort parameters

Coordinates activities for High and Critical Incidents

Employment Details

Oct’18 – Till date BNY (Bank of New York) Mellon Technology Pune as Info Sec Analyst (IAM ISD Lead Ops)


Authorised security officer of 25 Internal/External banking applications Onboarding/Off boarding client/intern

Managing access control of external banking users HSBC, NAB, JP Morgan, ANZ, Austraclear, Westpac, CommBiz etc.

Coaching, mentoring & motivating team members, influencing them to take positive action & accountability for assigned work.

Managing Information Security team mailboxes of applications access control, Access reports & password resets.

Work with the project teams on implementing the defined Policies within Access & Identity Management (AIM) Governance system in SailPoint/Access Hub.

Managing & leading a team of four InfoSec associates to provide support of Cyber IAM application incident.

Working with Cyber IAM BSOL team for applications Transition/Migration/Development/Upgradation testing on cloud platform

Applications automation of high-volume requests through BOT/Blue prism tool

Compliance & Auditing of Cyber IAM banking applications

Managing SailPoint IQ Dashboard/Closed loop of terminated users provisioning/deprovisioning task in SPTERM

Cloud based Identity services of applications access management (IAAS,PAAS,SAAS)

Role based access control management

May’17 –Sep’18 BNY Mellon Int’l Ops, Pune as Analyst ISD as an IAM Lead Transition


Managing applications access Recertification's project of the banking users which were certified by Information Risk Officers.

Managing Information Security, IAM Identity & Access Management Control operations of ISD IAM Ops business.

Responsible for cross training of banking applications to the new specialist as a Trainer/SME.

Managing/provisioning/handling 4k plus applications in IAM.

Handling banking applications requests across the BNY Mellon with an approval of application owner in a SLA timeframe.

Building knowledge base skills across all business lines and applications.

May’11 – May’17 BNY Mellon Int’l Ops, Pune as DSA Specialist role as a Manager Operations


Managed and lead teams of five analytics to resolve complex technical issues of EMEA/APAC Operations.

Lead\actively participate in execution of projects, initiatives to improve teamwork

Collaboration across business unit’s development & enhancement of all ACU processes and procedures.

Identifying, effectively communicating and resolving project issues and risks.

Increases client satisfaction with the Access Control Processes & Information Security best practices.

Responsible for CMS/DRP for the team & developing risk mitigation plans as a Recovery Team Leader.

Responsible for cross regional recovery of critical business applications (Poland/PGH/Pune/NYC/UK)


●Completed migration of 2K+ Users to new location in Wexford Ireland, for which we had to coordinate with the project manager, technical team, etc. regarding the policies, procedures as per we used to create birth access for the users.

●Transition from one business sector to start supporting 9 business sectors for 4 months, in which we had different business support like US, EMEA, APAC, Westcoast regions and we had to combine all support in one business.

●Implementation of Share point for the record management process of Cyber Identity & Access Management.

Growth Path Highlights:

May’11-May’17 DSA Specialist role accountable as a Manager Operations

June’17-Sept’18 Analyst ISD accountable as an IAM Lead Transition

Oct’18 – Till date Info Sec Analyst accountable as an IAM ISD Lead Ops

Successfully handled transition from one business sector to start supporting 9 business sectors

Received Excellence recognition award from BNYM client

Received Service, loyalty Award from BNYM CEO

Nov’09 – Apr’11 Wipro InfoTech Ltd, Pune as Server Engineer


Responsible for process training to the new joiner’s as a SME

Received best performance award for incident management within SLA timeframe

Apr’09 – Aug’09 (WNS) Global Services an (Aviva Company) Pune as Trainee Desktop Engineer


Successfully handled 1.5K desktops and Dell Laptops

Received Spot Award twice


Certified ISO27K1 & ISO/IEC 20K:2011 ITSMF GSDC 2021

Certified Ethical Hacker v10 EC-Council 2019

ITIL®v3 Intermediate Certificate in IT Service Operation Certified 2016.

ITIL®v3 Foundation Certificate in IT Service Management Certified 2013

Microsoft Certified Technology Specialist (MCTS): Windows Server 2008 Certified 2009

MICROSOFT MCSE 2k3 Certified 2007

Certification in Hardware/Networking & CCNA from IIHT Pune 2006

Technical Skills

Operating System: Win Server 2k3, 2k8 R2, Win. 10/7/Vista/ XP/2k/98

Application Software: MS Teams, MS-Office-365, 2k3, 2k7, 2k10, 2k16, Office365, Skype, Communicator, MS Lync

Conversant with:

HiPAM, Project Management, Change Management, Release Management, IAM Incident Management

IT Risk Management, Access Management, Vendor Management, Problem Management

Privileged Access Management, IAM Recertification, Customer responsiveness

Planning, Project Strategy, Performance measures, IAM Governance, People Management


MBA (Information Systems Management): 67% in (2014) Pune

BCA (Computers): 64.1 % in (2009) Pune

PC+Network Course completed From IIHT Ltd. (2006) Pune

HSC: 69% in (2005) CBSE Board

SSC: 62% in (2003) CBSE Board

Personal Details

DOB: 5th Jan 1988

Address: s/o Capt Shambha Prasad

Plot No.23;SN-246/2A/1, Kalwad

Nr Khandave Bungalow, Lohegaon - 411 032 Pune

Languages known English, Hindi

Passport V4933712 DOE: 14th Dec 2031

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