Kristopher Turner
EXPERIENCE
February **** - Current
Business Owner African Braiding and Lash Extensions Little Rock,
AR
February 2018 - September 2019
Data Processing Customer Service Representative PBT Management
Solutions, LLC North Little Rock, Arkansas
March 2014 - July 2017
Waitress Supervisor Golden Corral Buffet and Grill North Little Rock,
AR
Promoted business on social media platforms to maximize brand identity
and generate revenue.
•
Managed operations budgeting, accounts payable and accounts
receivable and payroll.
•
Collaborated with staff to maximize customer satisfaction, streamline
procedures and improve bottom-line profitability.
•
Established favorable relationships with vendors and contractors,
facilitating contract negotiation and development of marketing and sales
strategies.
•
• Answered data questions to clients and higher-up employees.
Compared old and newly received documents to ensure accuracy and
rectified mistakes.
•
Input client information into spreadsheets and company database to
provide leaders with quick access to essential client data.
•
Dealt with customer issues for servers, consistently upholding
professionalism and calmness to maintain customer satisfaction.
•
Maintained knowledge of menu items, garnishes, ingredients and
preparation methods to assist guests with menu selection.
•
Designed schedules for front of house employees, adapting plans based
on seasons, days and employee availability.
•
Met or exceeded sales targets on consistent basis with proactive
promotional strategies and dessert mentions.
•
Increased product sales by designing new menus and training
employees on salesmanship.
•
EDUCATION AND TRAINING
June 2009
G.E.D
Shorter College, North Little Rock, AR
ACCOMPLISHMENTS
• Consistently maintained high customer satisfaction ratings.