Customer Service

STEVEN J. KRAMER

*** ***** **

Wallingford CT ***94 ************@*****.***

Cell: 860-***-****

Curry College: Bachelor’s degree with major in Psychology.

Massasoit Community College: Associate’s degree with liberal arts major

Customer Service

Fosdick Fulfillment Center

Wallingford Ct

Inbound call center, order entry/intake, order processing.

Customer Service

Great Blue Research Glastonbury Ct

Outbound call center to Utility customers and health care questionnaires for research.

IPM Landscaping

Haddam Ct

Better Built Basements

Berlin Ct

Certified Utility Service

Torrington Ct

Substitute Teacher

East Hampton, Ct

Substitute teacher for grades 6-12

Equiserve

Customer Service

Canton, MA

Interacted with clients and brokers responding to stock inquiries, purchases, and sales in a high-volume stock and bonds call center. Provided information for account holder regulations and security policies for clients.

Serono-Randstad

Medical reimbursement representative

Rockland, MA

Verified benefits for member clients by contacting medical insurance companies daily.

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