Office Manager Customer Service

CATHERINE SAMORA

Ph# 602-***-****

***************@*****.***

Office Manager with 25 years of administrative, and managerial experience, in the behavioral health field. Dedicated to providing my detail-oriented skills and expertise with a customer service focused company.

EXPERIENCE

6/1993-5/2018

Office Manager, Southwest Network

Provided administrative and clerical assistance to 5 clinical teams. Direct supervision of 9 clerical staff which included front office,back office, and medical records clerks. Assured all compliances of Federal and State requirements. Coordinated all office supply needs were met.

EDUCATION

6/1996

State of Arizona GED

4/1991

Lamson Junior College

1 year Business course

Unfortunately had to leave before graduating due to family crisis. No transcripts available as school closed shortly thereafter.

SKILLS

● I am detail oriented, enjoy investigating issues with member eligibility utilizing, AHCCCS, Insurance, and RBHA portals. Administrator for AHCCCS portal.

● Data driven

● Complied with all HIPAA/ Medical Records rules and guidelines.

● Microsoft Windows programs.

● Extensive Supervisory training.

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